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Kissimmee, FL
May 17, 2020

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Address: Kissimmee, FL (34743) Cell: 407-***-**** E-mail: Career Summary

Passionate, result driven and dedicated HR Professional with 7 years of proven experience along with variety of administration and customer oriented skills. Dependable, reliable, flexible and organized team player with ability to communicate at all levels effectively. Highlights

Staff recruitment & retention Orientation & On boarding

Personal file management Employees relations & engagement

HR policies & procedures


Customer Services

MS Office Advance Level


Received best employee of the month certificate and promoted as key holder/lead cashier within a month joining Ocean Air Enterprises.

Ensured paperless environment by digitalizing personal files and payroll system segregation.

Conducted salary survey of competitors and reduced employee’s turnover through implementation of incentive plan.

Work Experience

Position: Key Holder/Lead Cashier Since October 3


, 2019

Company: Ocean Air Enterprises (Retail) Orlando, FL

Welcoming and addressing customers in professional manner.

Managing customers courteously.

Providing excellent customer service.

Ensuring customer transactions are processed timely and accurately.

Increasing sales volume by offering them products on promotion/sale.

Ensuring checkout area clean, safe and organize. Position: HR Business Partner May 2


, 2017 to Aug 3


, 2019

Company: Gerry’s International (FedEx Express) Islamabad, Pakistan

Consulted with business line managers and provided resources timely.

Ensured on boarding and processed all essential information in HRIS (Oracle).

Accurately scrutinized attendance and leave management.

Ensured 100% accurate payroll management through HRIS.

Ensured accurate compensation & benefits management following incentives, bonus etc.

Conducted weekly meetings with managers regarding employee’s issues and ensured solution timely.

Provided HR policy guidance at all level.

Developed and implemented HR strategies and policies.

Organized and celebrated numerous employees’ engagement activities.

Conducted exit interviews and shared feedback with competent authorities monthly.

Processed final settlements timely and ensured proper documentation. Page 2 of 2

Position: Executive HR Aug 27


, 2014 to Apr 15


, 2017

Company: Service Sales Corporation Pvt. Ltd. (Retail) Islamabad, Pakistan

Recruited and selected retail staff within respective region.

Ensured orientation to new joiners with respect to company’s background and HR policies.

Ensured accurate payroll management.

Prepared and issued authority letters.

Prepared monthly analysis report regarding HR operations.

Ensured quarterly preparation of Newsletter.

Accurate compensation and benefits management

Conducted salary survey of competitors.

Organized and celebrated employee’s engagement activities.

Organized appreciation certificates distribution to best performers. Position: Officer HR Feb 3


, 2014 to Aug 30


, 2014

Company: Such TV (Media) Islamabad, Pakistan

Ensured accurate recruitment and post recruitment activities.

Co-ordinated with finance and ensured accurate payroll management monthly.

Ensured offer, appointment, promotion, salary revision and experience letters timely.

Implemented and monitored HR policies.

Conducted exit interviews and ensured feedback.

Processed final settlement of ex-employees timely. Position: Senior Officer HR Mar 5


, 2012 to Sep 7


, 2013

Company: Mezban Trading Company (Retail) Islamabad, Pakistan

Ensured recruitment timely.

Sorted out academic record and other legal documents.

Ensured orientation to new joiners.

Co-ordinated with finance and ensured accurate payroll.

Employee’s personal file and data base management.

Ensured timely resolution of employee relation issues.

Prepared monthly HR reports.

Licenses & Certifications

a. Strategic Human Resources - LinkedIn

b. Hiring, Managing and Separating Employees - LinkedIn c. Administrative Human Resources - LinkedIn

d. Human Resources Foundations - LinkedIn

e. Improving Employee Performance - LinkedIn

f. HR as a Business Partner – LinkedIn

g. Human Resources: Payroll – LinkedIn

h. Interviewing a Job Candidate for Recruiters - LinkedIn i. Awareness & Implementation of ISO 9001:2008 – DAS, Pakistan j. Employees Grievances and Disciplinary Actions – Quickbiz, Pakistan. Education

MBA (HRM) National University of Modern Languages – Islamabad, Pakistan

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