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Lewis Center, OH
... Primarily responsible for but not limited to, configuration, programming and installation of all Avaya Voice related equipment and platforms (G3si, G350, G450, G700 etc). Also, other legacy systems supported are Toshiba DK 424, Executone IDS 42, 84, ...
- Jul 02
Columbus, OH
... • Managed VOIP and call center systems (Avaya) for efficient call handling. • Documented interactions in SIR ticketing system for compliance and audits. • Provided empathetic support to both technical and non-technical users. • Collaborated with ...
- Jun 29
Columbus, OH
... Holds CompTIA Security+, Network+, A+, ITIL Foundation, and Lean Six Sigma Green Belt certifications. Currently pursuing BS in Cybersecurity and Information Assurance (DoD-certified program). KEY SKILLS & COMPETENCIES Technical Network Requirements ...
- Jun 21
Orange Township, OH, 43035
... (tuna, marlin, sword fish etc.) Manage the deck, fishing duties, fishing processes and non-stop of camera and recording of the activities. Report fish catches, keep quality records and data for ICCANT and MRAG. Ensure the ship is properly maintained ...
- Jun 17
Columbus, OH
... Delivered a range of projects including new and upgraded application software, Oracle 11g to 12c upgrades, PeopleSoft HR and Financial implementations, and VMWare network enhancements. Project Manager for large-scale initiatives such as the ...
- May 30
Columbus, OH
... Foster College 2016 – 2017 Certifications & Labs: • CompTIA Security+ Certified Ethical Hacker (CEH) ISO 27001 • Lead Auditor ITIL Foundation Cisco CCNA Azure RBAC Lab – role assignments and least privilege testing Entra ID Lab – user lifecycle and ...
- May 18
Columbus, OH
... CORE SKILLS Customer Support (Chat, Email, Phone), Escalation Resolution, Quality Assurance, Knowledge Base Usage, CRM Tools, Performance Adherence Linux, Windows, Avaya, InContact, Bria Softphones, Spiceworks, Microsoft Office PROFESSIONAL ...
- May 13
Lewis Center, OH
... CERTIFICATIONS • ITIL (InformaUon Technology Infrastructure Library) V4 FoundaUon CerUficate in IT Service Management May 2021 • QUAD cerUficaUon by Pearson May 2019 • CITE Cypress Authoring cerUficaUon by Pearson May 2019 • Alfresco CerUficaUon by ...
- Apr 20
Dublin, OH
... • Earned top partner status across AWS, Azure, GCP, VMware; recognized for Superior Financial Performance supporting a $250M pipeline. Business Development Manager (Contractor) — Vision CTS 09/2021 – 01/2022 • Designed telecom/IT lifecycle solutions ...
- Apr 19
Columbus, OH, 43235
... Basic understanding of ITIL principles and service management methodologies. Competent in configuring and managing file ... / Analytics BigQuery, Redshift, Snowflake Virtualization VMWare Ticketing Systems Azure Boards, Jira, Service Now, ...
- Apr 05