Briona Uzzle

*** **** ******

Norfolk, Virginia *3504

Cell Phone 804-***-****

Email: adc5vf@r.postjobfree.com

OBJECTIVE:

Seeking an entry-level internship that will allow me to expand my technical and leadership skills. Expecting to gain knowledge throughout this position that will help me grow as an individual and as an efficient productive employee.

EDUCATION:

Norfolk State University – Norfolk, Virginia

Bachelor of Science in Computer Engineering Technology – GPA: 3.2

Expected Graduation – December 2021

Norfolk State University Honor Student August 2018 – January 2020

John Tyler Community College - Chester, Virginia

Associates Degree in Information Technology

January 2016 - August 2018

Matoaca High School - Chesterfield, Virginia

Standard Diploma, September 2011 - June 2015

STENGHTHS & SKILLS:

Word processing, E-mail management, Electronic/Circuit Analysis Skills, Basic Computer Knowledge, File management Windows Explorer Skills.

Excel Spreadsheets, PowerPoints, and Microsoft Windows, competent with several software applications.

Dedicated, reliable, and positive attitude, always willing to learn something new that can enhance my technical skills.

Fast learner, problem solver, team oriented and self-motivated individual.

Excellent oral/written communication, organization, and customer service skills.

RELATED COURSES:

ELT (Electronic Technology) & EET (Electronic Engineering Technology) Courses:

ELT 111, ELT 111 Lab, ELT 212, ELT 212 Lab, EET 220, EET 220 Lab, EET 213, EET 213 Lab, EET 313, EET 313 Lab, CSC 170 C++

The following courses have technologically advanced and cultivated my knowledge on the following:

Analyzing complex data, Analyzing AC/DC circuits, Troubleshooting, Basic logic operations, Measure current, voltage and resistance, Basic use of waveform generators, and truth tables.

Boolean algebra, Measuring Capacitors, transformers, switches, resistors, and test circuits

Quantitative Reasoning, Scientific Reasoning, Critical thinking, and Oral communication, Karnaugh Mapping Techniques and Basic knowledge C++ Programming.

ACHIEVEMENTS & CLUBS

Norfolk State University Technology Society Club Member August 2018 – Present

Norfolk State University Honor Student August 2018 - Present

Norfolk State University Habitat for Humanity Club Member October 2019 – Present

EXPERIENCE:

DELTA HOTELS by MARRIOT CHESEPEAKE

Front Desk/Help Desk Agent 7/2019 - Current

Register & process guests and their assigned rooms.

Accommodate guest requests.

Communicating with hotel staff on the status of guest rooms.

Up selling guest rooms and promoting hotel services.

Handling cash payments.

Maintain a clean and neat front desk area.

Actively greet customers while maintaining a level of professional conversation to assist customers.

Assist guest with any troubleshooting issues throughout the establishment.

GABE’S

Retail Sales Representative 12/2017 to 08/2018

Actively greet customers while maintaining a level of professional conversation to assist customers.

Perform daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.

Ensure that each customer receives outstanding customer service by providing a friendly environment.

Communicate customer requests to management.

BURLINGTON

Retail Sales Representative/Cashier 5/2016 – 12/2017

Managed cash register, communicated with customers and operated sales floor.

Processed returns and exchanges while maintaining orderly appearance of register area.

Responded to telephone inquiries by providing quality service to customers and associates.

Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems.

Resolving customer complaints in a professional and courteous manner.

Stocked and arranged store merchandise including signage and appealing displays that encouraged customer sales and moved overstock items.

Internships

DIMENSION YOUTH SERVICES

Administrative Tech Intern/Summer Work Only Summer 2015

Provided administrative tech support to Human Resources Director and support staff as assigned.

Sorted, organized, and maintained office documents and files.

Accurately file documents in existing participant folders.

Made copies, faxed, and printed important documents.

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