ARPAN SHARMA
Phone: 236-***-****
Email: adbz1e@r.postjobfree.com
Address: ****, **** ****** *****, ********, BRITISH COLUMBIA, V2C6N2
Skills:
oAn extrovert who likes to meet new people, interact with them and adapt different cultures
oLike to keep things in an organized manner and motivate others to do the same
oKnow how to work in an ethical code of conduct and give the best possible result as a resource to the organization
oAdaptive to changes and learn new ideas and skills
WORK EXPERIENCE
Tech Mahindra
Position: Customer Service Associate; Duration: March – September 2019
Key responsibility areas:
Driving the communication with the Member through calls and emails.
Help the member explain about their rewards account.
Guide the member to login to their rewards account.
Solve the queries regarding their missing rewards.
Update the profile information of the members
Reliance JIO Stores
Position: Summer Intern; Duration: June – August 2016
Specialization: Human Resources
Key Responsibility Areas:
Aided the seamless functioning of end-to-end recruitment process (Initial screening to offer letter generation)
Supported the team to undertake Mass Recruitment Drive at the Regional Level
Assisted in making reports of cases closed and pending cases following up with teams to close the cases on priority
Maintenance and documentation of the existing employee records (Attendance Regularization; Leave status; Personal details)
Timely raise the request for new openings from the department and participate in the screening process
Assisted in planning & implementation employee engagement activities (Outbound team building activity;
Team dinner; & Trip)
Assisted in execution of the new joinee induction and on-boarding process
Coordinate with internal and external clients and provide assistance on phone/email and resolved all queries
EDUCATION
Bachelors in Business Administration
Guru Gobind Singh Indraprastha University
High School
Bal Bharti Public School
IT SKILLS
Well versed with MS Office & Internet Applications
HOBBIES
Video Games, Traveling
PERSONAL INFORMATION
Father’s Name Mr. Anurag Sharma
Date of Birth May 7, 1996
SKILLS
Active Listening
Creativity
Communicating
Decision Making
Hardworking
Flexible working hours
Polite
Customer Service
Cleanliness
AVAILIBILTY
Monday: Anytime
Tuesday: 2:00 pm – 2:00 am
Wednesday: 4:00 am – 4:00 pm
Thursday: 2:00 pm – 2:00 am
Friday: Anytime
Saturday: Anytime
Sunday: Anytime