firstname.lastname@example.org • linkedin.com/in/joey-cox-a4112916/ • Westerville, Ohio, 43082 • 614-***-****
Senior IT Program & Project Leader
Accomplished, forward-thinking, and goal-oriented IT leader with repeated success guiding sizable technical, cross-functional IT and project management teams in the implementation, administration and integration of leading-edge business solutions. Talent for consulting and launching IT programs that generate high-impacting business intelligent support applications. Transformational leader that takes a hands-on approach to facilitate effective project completion and operational outcomes. Expert presenter, negotiator, and businessperson; able to forge solid relationships with partners and build consensus across multiple organizational levels focused on the achievement of operational excellence.
Areas of Expertise
•Technical Performance & Optimization
•Leadership & Development
•Strategic Analysis & Planning
•Systems Integration & Interface
•Root Cause Analysis
•Product Lifecycle Management
Central Ohio Primary Care Physicians (COPCP) - Westerville, OH
Director of Information Technology 2006 to 2019
Directed the day-to-day IT operations and strategic planning supporting information system services ensuring alignment of performance of a staff of 21 with organizational objectives. Oversaw the development and administration of high-impact policies, procedures, and training programs. Managed the staffing needs and capacity planning initiatives. Designed core systems and infrastructures. Held accountable for planning and allocating technical budgets. Collaborated cross-functionally to ensuring project alignment with business needs. Drove support across an asset portfolio consisting of 1.8K+ laptops/desktops, 200+ servers and 140+ network devices. Administered maintenance and licensing efforts. Crafted corporate security strategies compliant with HIPAA, PCI, and business policies. Cultivated and managed vendor and partner relationships. Coordinated vulnerability and penetration testing operations. Responsible for design, implementation, and continued improvement of the enterprise security strategy including adherence to industry standards and frameworks. Partnered in RFP preparation for large-scale projects.
Established various programs supporting career planning, remote workforce enablement, continuing education, and performance reviews.
Enhanced efficiency by 60%+ by automating workflows.
Spearheaded various successful migrations.
Championed the implementation of various solutions improving collaboration, efficiency, productivity and technical evolution across the enterprise including a 60+ location fiber data network, software defined network schemes, multi-factored login processes, anti-ransomware, document management, and digital marketing system.
Key contributor to the development of features enabling system integrations and automated workflows enhancing the quality of life for physicians.
Drove a successful development of VMWare ESX upgrade as well as high-impact security strategies.
Improved access audit controls, password complexity, and self-help assistance utilization.
Stimulated an elimination in network outages due to uncontrollable factors by designing a 4G redundant network strategy.
Instrumental in the definition and execution of corporate telecommunications strategy.
Automated specific employee onboarding processes.
Slashed hospitalist overhead through the development of digital solutions facilitating paper printouts and reporting.
Promoted from Sr. System Administrator to Director of IT in 2009.
Network Engineer - Kirch Group Accounting/ Rarey-Roth, Inc.
Associate of Applied Business
Microcomputer Business Systems
Owens Community College
Bachelor of Science
“Enrolled – est. completion 2020”
Professional Training & Certifications
Innovative Leadership Certificate (2018) • Certified Scrum Master - CSM (feb.2020) •Certified ITIL v4 (feb.2020)
Publications & Presentations
Published reference in eBook by SC Magazine - Demystifying Identity Management (Sep 2019) • Published reference in eBook by SC Magazine - Endpoint Protection (Nov 2018) • Quoted reference by Updox (May 2019) • Speaker - Illumio vendor sponsored event -Micro-segmentation Adaptive Security (Jan 2019) • Speaker - HIMSS Central & Southern Ohio Chapter - Intelligent Provider Messaging – (Jul 2018)
VMWare • Antivirus • Firewalls • Routing • Server Load Balancing • Networking • Windows Server • Active Directory Services • File/ Print Servers • User Role-Based Permissions • Security • Auditing • Office 365 • Exchange Email Anti-Phishing/Anti-Spam • Data Leakage Protection (DLP) • Intrusion Detection/Prevention (IDS/IPS) • Cloud Security (CASB) • Software Defined Networking (GSLB) • Identity Management • Network & Micro-Segmentation • Anti-Ransomware Planning • Contractor & Vendor Access Management • Remote Workforce Security Design • Vulnerability management • Security Information and Event Management (SIEM) • Business Continuity and Disaster Recovery