DSX Development Engineer
Jul 2018 - Jul 2019
Designed and developed Lead Scoring for automating lead assignment, resulting in a 30% effort reduction.
Upgraded Siebel from Ip 17 to Ip 18, enabling on cloud development and increasing accessibility.
Build a custom export functionality for Japanese users, now serving 10K+ agents daily.
Mar 2017 - Jul 2018
Developed an integration for Advance Assurance Insurance, that increased after warranty service by 55%. It was expected to increase after-sales revenue by up to 20%.
Automated return order process, bringing return order time from 5 days to 2 hours.
Upgraded Siebel application and database, bringing order creation from 40 seconds to 25 seconds.
Accenture Solutions Pvt. Ltd
Oct 2014 - Mar 2017
Enhanced order management for two applications, call center and sales.
Added order type FTTH and migration capability, that added 1M+ customers in the first month of release.
Developed a credit verification service, that provided reports in 2 minutes, against the previous 10 minutes.
Mar 2014 - Oct 2014
Worked on the EXTJS framework, java and Rest API to develop integration with apps like google drive dropbox.
Followed the Agile development model, which involved understanding user story, development, and testing.
San Jose, CA
San Jose State University
Expected - May 2021
Master of Science in Software Engineering.
Graduate Coursework: Enterprise Software, Software Systems Engineering, Enterprise Distributed Systems.
Uttar Pradesh, India
Bachelor of Technology in Computer Science.
Under-Graduate Coursework: Design and Analysis of Algorithm, Database Management, Data Structures.
IPAS - Intelligent Parking Assistance Simulator.
Eventify: Use RFID to track the movement of people events and provide them with event updates. Generate leads for vendors, reports of events/speakers. Expected to increase the organizer’s revenue by at least 15%.
Grubhub (Mini project): Emulating major functionalities of Grubhub using NodeJS, React and Kafka with Deployment on AWS using docker container.
Twitter: Distributed system, emulating all the functionalities of twitter using NodeJS and React, Redis caching and Kafka with MySQL and MongoDB as DB. It was Deployed on multiple AWS instances using docker.
OpenUI, Siebel, Siebel EAI, MYSQL, MongoDB, Mongoose, Redis, GraphQL.
Additional Experience and Awards
Received Apex award at CMT level in Accenture. (2016)
Received bonus points at Accenture for dedication towards learning. (2015)
Vyavastha Parivartan was amongst the top 30 projects at the national level. (2013)