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Customer Service Security

Location:
Doha, Qatar
Salary:
2500
Posted:
February 21, 2020

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PROFESSIONAL SUMMARY

WORK HISTORY

EDUCATION

SKILLS

MD OMAR FARUK

Abu Dhabi, United Arab Emirates

+971*********

adbws5@r.postjobfree.com

Flexibility to work in a variety of environments, from construction sites to finished corporate offices

Complete detailed and accurate paperwork

Install network racks and cabinets in server rooms Interact with customers and prospects, ensuring all inquiries are handled professionally

Travel and overtime may be requested with this position on an ad hoc basis

Post-secondary education in electrical, telecommunications, electronics, or equivalent

03/2010

Current Structure Cabling Teachnicion

Mideast Data Systems

Abu Dhabi

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Responsible for creative design for prominent [project]. Worked directly with [departments, clients, management] to achieve [result].

Improved company customer service rating by [Number]%. Researched and updated all required materials needed for firm and partners.

01/2014

12/2017 Structure cabling Teachnicion

Specialized & interactive Systems

Abu Dhabi

Implemented new team onboarding programme, reducing training time from 4 weeks to 2.

Improved company customer service rating by [Number]%. Achieved [revenue or departmental objective] by [actions taken].

Adeptly handled [Number] of inbound calls per day, generating $[Number] in sales revenue annually.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

2009 A-Levels: Basundhara city

Wave Digital Systems

Dhaka

Top [Number]% of class

Fiber

Performed Cisco 3500, 3550

switch installation, also worked

in Outside Plant running fiber

optical cables from building to

building.

Install, terminate, test, label &

document horizontal, backbone

& other cables, including Fiber

Optic.

Pulled LAN and fiber optic

cables through schools,

businesses and steam tunnels

to set up server racks.

Experienced with fiber optic

splicing, cable fault location

both CAT 5,Cat 6a and fiber,

installation and repair.

Install, terminate and test

Category 5/6/6e structured

cabling as well as Single and

Multi-Mode fiber optic cable.

Patch Panels

Installed ladder racks, patch

panels, switches, and cable

management in communication

closets.

Dressed and terminated

distribution frames (66 or 110

blocks, patch panels).

Dressed cable into

communication closets

including terminations on 110

blocks and patch panels.

Install termination blocks, patch

panels and station hardware.

Cat6

Tested and certified cat6 cabling

for the support of a wireless

accesspoint infrastructure in a

campus setting.

Install Wiremold boxes inside

ceiling and terminate Cat6A

cables on OOC jacks for

Wireless Access Points.

CAT 5 CAT6 COAX IAL (cable

pulling) -Read commercial and

residential Building blueprint.

Structured cabling technician

Worked with cat6, coax, fiber,

and 25 pair lines.Experienced on

all sorts of ladders

pull cat 5e- cat6e terminate both

closet as well as locations and

test.

Cat5

Installed, terminated, tested and

dressed cat5, cat5e and cat 6

cable to racks.

Install structure cable CAT5

Cat6 cat6e fiber

Security Cameras

Installed security cameras and

low voltage systems.

Installed security cameras and

access badges.

Access Points

Installed Wireless access points,

POE cameras, Small business

POE Switches, and wall mounted

flat panel televisions and

monitors.

Perform telephone moves adds

and changes, installation of

Cisco Avaya,Hp, Nortel, Aruba

switches, routers and wireless

access points.

Install plus turn up of HP-Aruba

Wireless access points and

switches.

Fluke

Know well about using and

setting up DTX FLUKE model

1800 to test horizontal and

backbone cable and fiber optic.

Administered site testing and

certification using Mod-Tap,

Toner/probe, and Fluke test

equipment.

Test and certify all cables

utilizing the Fluke DSX-5000.

Conducted network



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