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Customer Service Manager, Auditor

Location:
Myrtle Beach, SC
Posted:
February 21, 2020

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Resume:

Jennifer Curry

Account Administrator

**** **** ****** *****

Columbia, TN 38401

304-***-****

adbwny@r.postjobfree.com

SKILLS

Proficient in Microsoft Word, Excel, and Outlook. Experienced problem solver. Amazing customer service and anger diffusing skills. EXPERIENCE

Hampton Inn Broadway @ the Beach, Myrtle Beach, SC - Auditor February 2019 - September 2019

Hampton Inn Oceanfront, Myrtle Beach, SC - Auditor January 2018 - January 2019

● Balance and close all hotel accounts.

● Print pre-audit reports and verify information

● Deliver exceptional guest service while acting as Manager on Duty

● Run audit

● Transfer audit information to spreadsheets. (Excel, M3)

● Prepare management reports and email appropriate department.

● Answer multiple phone lines.

● Stock front desk supplies keeping detailed inventory notes.

● Confidently handle guest requests and emergencies. Aamco, Conway, SC - Customer Service Manager

August 2016 - March 2018

● Listen and address customer concerns regarding their vehicle.

● Enter customer and vehicle information into the computer.

● Accurately estimate the cost of repairs and order parts accordingly.

● Answer incoming phone calls, converting inquiries to appointments.

● Accounts payable and receivables.

● Assist customers with financing on expensive repairs. McWilliams Buildings, Elkins, WV - Office Manager

April 2012 - August 2016

● All aspects of running the business office including, but not limited to accounts payable, receivables, building estimates, and payroll.

● Responsible for all licensing and taxes (State, County, and Local) EDUCATION

WV Business College - AS Degree - Business, Computer Technology January 1989 - January 1991

Developed business knowledge and accounting skills. Educated in the development of computer programs.

SPECIAL INTERESTS

I love most outdoor activities such as kayaking, hiking, and swimming. I enjoy volunteering and can often be found in the company of kids and animals.



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