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HR Professional handling entire gamut of HR operations

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Posted:
February 22, 2020

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Resume:

AMANDA BRIGITA DSOUZA

UAE (Abu Dhabi)

Cell No: +971*********

adbw73@r.postjobfree.com

(Visa Status: Husband’s Visa)

To work in an organization that would utilize my skills and abilities to be effective and efficient in my line of work for mutual benefits and prospective career advancements.

Experienced HR professional handling entire gamut of HR functions such as talent acquisition and management, employee onboarding & exit, performance management, employee engagement, HR operations, HR policy formulation, employee relations, employee lifecycle, HR service delivery, benchmarking, HR CSR initiatives etc. Possessing an overall work experience of 10 years in MNCs and local companies including 4 years of progressive work experience in the HR domain across various sectors.

Energetic, competitive achiever who can inspire and motivate team members & co-workers, successfully managing multiple priorities, and performing under pressure in a fast-paced, rapidly changing environment.

Excellent communicator and fast learner.

Instrumental in closing various critical positions from leadership to junior levels within stipulated timeframes. Thus, meeting business manpower requirements in establishing new verticals;

Saved approx. AED 300K for the company via direct hires, employee referrals and headhunting;

Conducted employee engagement surveys for education sector and collated staff responses for management review;

Drafted HR policies, forms and operating procedures for the group and various business units;

Instrumental in introducing performance management system for corporate office by developing competency-based appraisal forms to objectively measure performance and guiding employees on appraisal process;

Formulated various HR related forms and templates;

Prepared HR presentations for new recruits, interns etc. on overview of HR;

Conducting research to keep abreast on HR best practices and industry trends. Introduced a best practice by creating an Employee Beneficiary Form which allows employees to nominate an authorized person to receive their dues from the company on their behalf in the event of employee’s death;

I received certificates of appreciation for my contributions in various projects for secretarial and administrative support.

BRS Ventures (March 2016 – till date)

BRS Ventures is a holding company owned by Dr. B.R. Shetty that manages a portfolio of diversified businesses through its subsidiary companies and JV partnerships operating in Healthcare, Pharmaceuticals, Education, Hospitality, Environment and other Sectors in UAE and outside.

Website: www.brsventures.com

PART (A)

Designation: Executive – HR and Administration

Reporting To: Director of HR and Administration

Responsibilities and Duties:

Responsible for talent acquisition and management of the group. Working closely with corporate and respective business managers to fulfill staffing needs both at unit and corporate level;

Conducting end to recruitment from sourcing, screening, interviewing and negotiating offer with prospective candidates;

Preparing job descriptions, person specifications etc for new positions by obtaining job requisites from hiring managers;

Procuring resumes from various sources such as recruitment consultants, job portals, headhunting, LinkedIN and employee referrals;

Conducting preliminary round of interviews, open discussions and technical tests of prospective candidates;

Maintaining and updating excel tracker of interviews conducted and resumes received;

Closed various positions including top management positions within stipulated time frame;

Maintaining the talent pipeline for future positions;

Updating and maintaining databank of resumes received including feedback forms of interviewed candidates;

Conducting reference checks of shortlisted candidates;

Facilitating onboarding formalities by liaising with candidates for obtaining requisite personnel document. Coordinating and liaising with PRO’s, Accountants, IT, front desk and candidates for expediting smooth onboarding process such as organizing stationary, IT assets and access, arranging visa medical, employment visa, work permit process initiation, Emirates ID and medical insurance cards application process;

Catering to employee service requests for salary certificates, pay slips, employment certificates etc.

Preparing various HR related correspondences such as offer letters, employment contracts, warning letters, appraisal letters, welcome dockets, recruitment agreements etc.;

Maintaining up to date record of employee documents and information in HRMS;

Created various HR related forms such as performance appraisal forms, pre-joining form, new joinee application form, interview assessment form, exit interview form, employee grievance forms and other related forms within HR precincts;

Conducting HR benchmarking exercise for salary and pay scale benchmarks;

Arranging HR CSR initiatives such as employee wellness activities including but not limited to vaccination drives, health screenings, arranging health talks etc.;

Formulating HR policies, SOPs and elucidating the same to employees and new recruits;

Advising and offering guidance on HR related matters, processes and practices to HR team from various units;

Preparing HR related presentations and organization structures as required by HR Director;

Preparing schedule of approval matrix for HR & admin expenses;

Researching and introducing HR best practices in the company;

Updating and maintaining employee leave records of corporate staff;

Verifying employees’ expense claims, leave requests, End of Service Benefits (EOSB) of relieving employees and other HR related requests both at corporate and entity level;

Arranging Employee engagement activities such as birthday celebrations and team building activities. Maintaining cost tracker for activities arranged;

Maintaining petty cash for HR department and preparing expense claims for the team;

Assisting HR director in preparing HR budget for the year;

Preparing HR reports and metrics such as HR MIS, absence rate metrics, performance appraisal summary report, recruitment cost savings analysis, schedule of authority matrix, shortlisted candidate comparisons report and other adhoc reports as directed by HR Director;

Facilitating and management of Performance Appraisal system for corporate office;

Responsible for corporate HR related internal communications and announcements;

Furnishing information and data for implementation of HRMS software;

Conducting employee engagement survey via survey monkey and collating the same in presentation format for management review;

Answering employee verification queries from banks, financial institutions etc.;

Facilitating employee exit formalities, conducting exit interviews etc.;

Participating in HR audits.

PART (B)

Designation: Executive Assistant to CSO

Reporting To: Chief Strategy Officer (CSO)

Responsibilities and Duties Included:

Accompanying CSO for business meetings, preparation & circulation of the respective minutes of meeting to attendees,

Follow up on action points provided by CSO by studying relevant materials and coordinating with key employees,

Undertaking research & preparing summaries on strategic investment opportunity teasers for CSO’s review,

Updating the Business Review dashboard by collating financial figures pertaining to budget, actuals figures, revenue, net profit & gross profit figures in consultation with CSO & Finance Manager respectively for evaluating the business performance of each individual entity under the purview of the group,

In consultation with BD and Finance team, undertook duties under educational portfolio by way of submission of application form, obtaining necessary documents for putting together draft proposal for submission to ADEC (Abu Dhabi Education Council) for opening of new schools in Abu Dhabi.

TECHNIP France Abu Dhabi (Dec 2013 – Jan 2015)

Technip is an MNC, headquartered in Paris. It is a world leader in project management, engineering and construction for the energy industry.

Website: www.technip.com

PART (A)

Designation: Executive Assistant to the COO, Region Middle East

Responsibilities and Duties Included:

Calendar entries, arranging meetings & sending meeting invites on behalf of the COO. Also responsible for meeting room bookings and approvals of meeting rooms pre-reserved for the COO,

Assisting the COO in drafting /editing project letters & memos as per COO’s instructions and sending the draft of the letters to the respective project managers for final issuance,

Approval of all requests on behalf of the COO’s such as leave request, travel request, expense notes, invoices, general service request & IT request,

Entering of COO’s timesheets and authorizing the timesheets of project managers reporting to the COO,

Assisting COO in preparing the BOR (Business Operational Report) presentation on monthly basis by collating respective project related data from all Project Managers,

Arranging monthly conference calls with site personnel and prepared presentation and minutes of meeting for the same,

Expense note preparation, booking of flights, hotels & transport on behalf of the COO. Liaising with respective site personnel for arranging VIP pass at respective airports to avoid long queues,

Coordinating and arranging yearly Project Management Seminar by liaising with Training and Logistics department for expediting and making necessary arrangements. Drawing up of participant’s list, sending invitations, internal communications, drafting agenda and preparing meeting presentations,

Coordinating with HR for scheduling interviews of Project Managers & Engineering Managers with the COO and Project Services Manager respectively. Maintained database of project managers’ CVs,

Arranging performance appraisals for Project Managers reporting to the COO and also maintained the database of COO’s subordinates,

Maintaining the Project staff register.

PART (B)

Designation: Project Management Secretary

Projects worked: (a) EPIC For Forward Mounted Base Project, Client: Qatar Petroleum (QP)

(b) Halobutyl SABIC Project, Client: Saudi Elastomers Project (SEP, KEMYA)

(c) ADMA Flares Modification & Revamp Project, Client: ADMA

(d) ADCO Al Dabbiya Phase III Project, Client: ADCO

Responsibilities and Duties Included:

Drafting outgoing letters as instructed by the Project Manager & Project Engineering Manager and simultaneously updating the correspondence log register,

Establishing the project filling system both electronically in the Project Correspondence Database and hard copy filing,

Distribution of incoming correspondences from client as per distribution list marked up by Sr. Project Manager,

Meeting arrangements on behalf of the project manager,

Collating weekly and monthly report from disciplines and forwarding the same for client review,

Collating summary of weekly activities of disciplines,

Updating the floor layout plan by liaising with the building facilities coordinator for allocation of seats to the project taskforce,

Preparing reports of engineering documents such as document deliverable log, procurement register log issued on daily & weekly basis for Project Director’s perusal,

Arranging weekly toolbox talks,

Preparing agenda, meeting presentation & minutes of meeting,

Logistics arrangements such as stationary supplies, pantry items, general office requirements, IT request, access cards etc. as required by project personnel,

Entering timesheets of project & site personnel in MCRS software,

Coordinating with various departments and site personnel within the project for compiling project related documents for client review and electronically entering the same in the Document Database on Lotus Notes,

Liaising with travel department for car rentals, hotel booking, domestic/international flight ticket bookings and accommodation contract renewals,

Liaising with the PRO for procuring security passes & visas for project personnel visiting sites. Arranged medical check-up, health & safety induction course, PPE and Optima cards for project personnel undertaking site visits,

Preparing supplier payment letters on behalf of the sub vendor.

Lafarge India, Mumbai (September 2009 till August 2013)

Lafarge is an MNC company, headquartered in Paris. It is a world leader in building materials and has an established presence across all major cities and towns in India. It is concentrating on three businesses-cement, aggregates and concrete.

Website: www.lafarge.in

Designation: (a) Senior Officer Secretary (2012-2013)

(b) Officer Secretary (2009 –2012)

Responsibilities and Duties: I worked as an Executive Secretary to 2 Vice Presidents and country head CFO & handled administrative & secretarial duties as below:

Travel Arrangements

Domestic & International ticket arrangements,

Hotel bookings, car rental arrangements & event/conference arrangements,

Coordinating with respective consulates for visa processing and documentation, invitation letters etc. for foreign expats;

Searching for suitable vendors & negotiate with hotels and car rental agencies for corporate tie up.

Calendar and Diary Management

Schedule, update & synchronize diaries of VP’s & CFO,

Schedule & confirm business appointments with clients and customers,

Arranging trip planning, meeting arrangements & calendar scheduling.

Communication

Responsible for obtaining customer feedback and maintaining relevant database for customer complaints,

Managing communication with vendors/suppliers and key customers on behalf of the Company. Maintaining MIS report for entering Purchase Orders electronically,

Assisting the VP’s & CFO in their daily day to day activities, meetings, conferences. Making necessary arrangements & handling daily need analysis simultaneously,

Meet and greet visitors/clients on behalf of the VP’s & CFO,

Conducting Safety Inductions for clients and visitors. Attended monthly safety meetings and updating Safety KPI’s in the safety Portal on Lafarge intranet website.

Office Administration

Preparing VP's & CFO travel and monthly expense statement including driver’s salary statement & forwarding the same to Accounts Department for approval. Undertaken conversion of foreign currency for travel bill pertaining to overseas travel,

Drafting official letters, arranging stationery supplies,

Undertaking clerical duties such as filling, emailing, photocopying, faxing and business card scanning,

Undertook a part of Industrial relation function such as entering of legal documents (factory license, contract license & pollution control license) in the Lafarge Online Portal and also sending reminders to legal team on expiry of licenses,

Approving purchase orders on behalf of the CFO on JD Edwards software,

Assisting the CFO in conducting performance appraisals for finance division.

TECHNIP France Abu Dhabi (Dec 2007 to April 2009)

Technip is an MNC, headquartered in Paris. It is a world leader in project management, engineering and construction for the energy industry.

Website: www.technip.com

Designation: (a) OXY Engineering Services Project Secretary

(b) Quality, Health & Safety (QHSE) department Secretary

Responsibilities and duties: I have worked in the capacity of QHSE & project department secretary respectively and undertook below duties:

Drafting official letters, faxes, and emails,

Travel arrangements such as booking of flight tickets,

Scheduling client meetings, preparing agenda and minutes of meeting,

Arranging stationery supplies & maintained stationery register,

Coordinating with various departments, prepared company documents and electronically loading them in the project correspondence database on lotus notes,

Entering man-hours of project personnel & filed regular correspondences. Maintained petty cash & prepared reimbursement statements,

Preparing weekly and monthly reports of ongoing projects for client review,

Assisting company auditors in drafting audit plans, audit report and audit summary for internal and external auditing purposes,

Custody of ISO 9001:2000, ISO 14001:2004 & 18001:1999 certificates. Assisted auditors in preparing company audit documents and loading in the HAQ (Health & Quality) database,

Checking company documents for compliance with Technip’s quality standards.

Al Nasr Irrigation & Contracting Co (3 months)

Al Nasr Contacting Co is one of UAE's premiere engineering, procurement, civil, electrical, instrumentation, piping, mechanical, marine, irrigation and landscaping contracting companies.

Website: www.alnasruae.com

Designation: (a) Secretary

(b) Receptionist cum Telephone Operator

Responsibilities and duties:

Drafted official letters,

Maintained a record book for correspondences,

Handled filing system,

Operation of telephone and fax,

Operation of telephone helpdesk. Attending to telephone calls and transferring/relaying messages accordingly to the respective personnel,

Sorted and distributed personnel mails.

Worked as a Freelance Sales Promoter for Proactive Advertising & Consultancy Ltd for promoting various products in different outlets in Abu Dhabi, from the year 2004 – 2006.

CIPD – Level 5 Diploma (enrolled in July 2019, current pursuing)

Certified Human Resource Manager (CHRM) from International Qualifications Network (formerly known as BIMS -British Institute of Management Studies) in the year 2013,

Diploma in HRM (Human Resource Management) from Welingkar Institute of Management Studies in the year 2012,

International Diploma in Office Administration & Secretarial Practice from University of Cambridge, U.K through Galaxy Computer Education and Training Institute, Abu Dhabi in the year 2005.

Bachelor of commerce graduate from Madurai Kamaraj University in the year 2008,

HSSC (12th Grade) from Abu Dhabi Indian School, UAE in the year 2004.

Certificate in Office Applications,

Proficient in Windows 8/7/XP, MS Word, MS Excel, MS Outlook, MS PowerPoint, Lotus notes and Internet,

Basic Knowledge of JD Edwards software,

Proficient knowledge of HRMS software

Achievement

Awarding Company

Work Accomplished

Certificate of Appreciation

Lafarge, India

Organizing activities for the safety week in June 2011 as being part of the Safety Committee

Certificate of Appreciation

Technip, Abu Dhabi

Successful execution of project related work for the OXY Engineering project in Technip, Abu Dhabi

Second best sales promoter for all over UAE

Proactive Advertising & Publishing, Abu Dhabi

Achieving target sales

Fluent in written and spoken English, intermediate working knowledge of Hindi (written & spoken) and

Basic Arabic – reading.

Date of birth : 17/03/1987

Marital status : Married

Email id : adbw73@r.postjobfree.com

Nationality : Indian

License : Holds a valid UAE and Indian driving license

Career Objective

Professional Profile

Key Achievements

Professional Experience

Additional Work Experience

Professional Qualification

Educational Qualification

Computer Literacy

Rewards

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Personal Information



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