Office Manager Medical Center

Kate Ondra

614-***-**** *** Oak Street Columbus, Ohio 43215 *********@*******.***

EDUCATION

Alleghany College Pittsburgh, Pennsylvania July 1990 – July 1992

Associates of Business Administration

EXPERIENCE

Welcome Home Reality Washington, Pennsylvania October 2016 – Present

Real Estate Office Manager

Handled day-to-day workflow from respected tenants of maintenance requests, lease preparation, yearly/quarterly contracts, and general tenant management

Fulfilled office administration requiring payroll, benefit coordination, HR/HP, and operations onboarding

Grant Medical Center Columbus, Ohio August 2013 – April 2016

Practice Administrator for Grant Medical Center Hospitalist

Increased functionality by developing provider onboarding communication structures for incoming new and existing Hospitalist in a cohesive program with administrative transparency

Produced monthly financial reconciliation and reporting

Northwest Pediatrics Dublin, Ohio January 2008 – December 2015

Business Office Manager

Responsible for analyzing and reporting revenue variances, developing and monitoring charge and revenue reports and control mechanisms

Supported overall functions of the Billing Office to ensure maximization of cash flow while improving patient, physician, and other customer relations

Central Ohio Primary Care Columbus, Ohio July 2005 – June 2008

Director of Business Services

Direct reporter to CEO for office Business Operations that managed five full-time managers

Maximized productivity, streamlining processes, increasing cash flow, managing denials, utilizing existing technology to its fullest, and integrated all departments into the full circle of the Revenue Cycle

White Wilson Medical Center Fort Walton Beach, Florida March 2001 – June 2004

Director of Revenue

Developed strategic goals for multiple-specialty physicians within the Revenue Cycle for weekly meetings

Responded to requests for information on statistics analysis from Physicians and administrative officers

Piedmont Healthcare Atlanta, Georgia January 1995 – February 2001

Business Manager for Piedmont Physician’s Group/PMCF

Manage and direct Central Business Office functions for claims editing, payment posting, insurance follow-up and self-pay collections by defining procures for the CBO

Communicated changes in philosophy, goals, procedures, plans and activities of the department

TECHNICAL SKILLS

Technical: Revenue Cycle Management, EMR Experience (E-Clinical, Epic, NextGen, Athena, Cerner, Simple Practice, Chart Logic, Praxis), HEDIS & HIPPA Certification, Front Office Administration

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