Okoli, Kindness Bidemi
*, ******* ******, *** ****** way, Okota, Lagos State
Mobile: +234 806-***-**** Email: adbahs@r.postjobfree.com
https://www.linkedin.com/in/kindness-okoli-127877162
PROFESSIONAL SUMMARY
A resourceful and achievement-driven professional with cognate experience in Front Office Management, Customer Support, Administrative Support, Quality Control Analysis, Process Management And Laboratory Management; A digitally proficient tutor/motivator with deep knowledge of chemistry and a passion for delivering on assignments efficiently and promptly; currently open to opportunities to build corporate relationships and provide innovative solutions that accelerate corporate growth.
CORE COMPETENCE
●Front Office Management • Customer Support • Administrative Support
●Complaint Resolution • Logistics Support • Pharmaceutical Process
●Quality Control • Process Management • Laboratory Management
●Report Writing • Tutoring/Motivation • Microsoft Office
CAREER SUMMARY
●B.Tech. (Nigeria)
●Front Desk at Nat Okoli and Associates
●Chemistry Teacher at Christ Model College
●Quality Control Analyst at Gemini Pharmaceuticals
●Process Intern at CLATESS Pharmaceuticals and Cosmetics Limited
WORK EXPERIENCE
PERSONAL ASSISTANT
Jclean Services, Lagos 4/2019 - present
Job Roles:
●Acting as first person of contact: dealing with correspondence and phone calls.
●Managing diaries and organising and scheduling meetings and appointments, often controlling access to the manager.
●Booking and organizing travel, transport and accommodation.
●Reminding the manager of important date/task and deadlines.
●Take minutes and dictations.
●Typing, compiling and preparing reports.
●Miscellaneous task to support the manager to ensure that the business is being run properly and complying with legislation and regulations or conducting research.
FRONT DESK (INTERN) 4/2018 – 4/2019
Nat Okoli and Associates, Lagos
Job Roles:
●Managing the front desk and delivering overarching administrative support; which includes scheduling meetings, answering phone calls, checking in visitors.
●Interacting with clients and resolving customer complaints quickly and decisively
●Balancing multiple tasks while providing top level organization and logistics support.
CHEMISTRY TEACHER (NYSC) 5/2017 – 4/2018
Christ Model College, Sagbe, Ibadan
Job Roles:
●Taught Secondary School Students using innovative techniques that brought about an increase in percentage score
●Managed the school’s journals
●Conducted, supervised and graded Internal and external Examinations
●Assisted and counseled students in better understanding contents and performing better.
●Encouraged good morals and built student confident.
QUALITY CONTROL ANALYST (INTERN) 8/2015 – 5/2015
Gemini Pharmaceuticals, Lagos
Job Roles:
●Performed appropriate parameters of different water samples used in the pharmaceutical company.
●Analyzed in-process materials, raw materials, and finished goods on a routine basis.
●Visually inspected finished products for imperfections or other problems.
●Documented testing procedures, inventory forms, data capture forms, and equipment logbooks.
●Ensured the company followed safety and quality standards during all jobs.
●Wrote technical reports that included testing protocols, deviation reports, and trend analyses.
●Performed general Laboratory maintenance
PROCESS INTERN 8/2013 –12/2013
CLATESS Pharmaceuticals and Cosmetics Limited, Lagos
Job Roles:
●Investigated product, service, or procedure failures, and recommended corrections to improve the process in the future.
●Investigated questionable test results and reported issues to the relevant departments.
●Ensured the company followed safety and quality standards during all jobs.
●Identified problems in equipment or procedures, and took the steps necessary to correct the issues.
●Wrote technical reports that included testing protocols, deviation reports, and trend analyses.
EDUCATION
B.Tech, Chemistry 2016
Federal University of Technology, Owerri
PROFESSIONAL CERTIFICATIONS/TRAININGS
●LEAP Africa Employability Training July 2018
(Leadership, Emotional Intelligence, Work Ethics, Communication Skills, Building Self –confidence)
PERSONAL DEVELOPMENT/VOLUNTEERING
●TEDLagos February 2017
(Support team, Break Management, Speaker Management)
●SHE LEADS AFRICA January 2017
(Information Desk)
●TEDxGBAGADA November 2016
(Organizing team, Events and Planning, Registration Desk, Venue Setup)
ADDITIONAL SKILLS AND ABILITIES
●Excellent Communication and interpersonal skills
●Critical Thinking and analytical skills
●Strong human relations and problem solving Skills
●Strong Research and Report Writing skills
●Attention to details
PERSONAL INFORMATION
Date of Birth: 20th March, 1993
Sex: Female
Nationality: Nigeria