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Scrum Developer

Location:
Lewis Center, OH
Posted:
March 10, 2020

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Resume:

Vidhyashree R Jayaraman

+1-614-***-****

adb8lo@r.postjobfree.com

Summary

Eight years of progressive experience as a Scrum Master, Sr. Developer with strong working knowledge in all the phases of SDLC predominantly in Banking, Telecom, Insurance, and Healthcare domains.

Know the Scrum Guide and apply its principles appropriately for teams to maximize their efficiency.

Act as a Servant leader to ensure the teams are practicing Agile principles and observe the team’s Agile/Scrum maturity and identify needs for Agile/Scrum principles.

Coach multiple teams at varying levels of agile maturity (from new to experienced) to successful delivery of projects ranging from run support to large, complex transformational projects.

Communicates with project dependencies to create transparency into the standing team's activities and progress, supporting program/project risk management, issue escalation and status reporting.

Support the product owner in maintaining the product backlog and scheduling next release.

Ensures line receives coaching to uplift skills across all domains and practices—leading to a self-organized and cross-functional line.

Facilitate Scrum ceremonies retrospective, daily stand-up and show-and-tell meetings — if applicable — to encourage collaboration, communication, feedback and learning among the team.

Determine and remove impediments or guiding the team to remove impediments by finding the right personnel on a continual basis to deliver assigned goals.

Provide data such as the release burndown to the Product Owner and relevant levels of management to help them engage in data-driven decision making.

Ability to present to multiple levels of management and articulate the status of the project.

Good communication and organizational skills, problem solving, analytical thinker, committed, result oriented.

Hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

Ability to work independently or co-operatively in a team and works under minimal supervision on enterprise wide projects requires solutions.

Manage all deliverables with any required external vendors.

Write effective user stories with “why” or the “so that” clause that expresses the business value the story is intended to provide.

Expertise using MS Visio, Atlassian Suite (JIRA, Confluence), IBM RTC, IBM RRC, Word, Excel, PowerPoint, Lotus Notes

Help teams to implement Scrum for simpler projects, complex enterprise projects in SAFE environment, LeSS environment

Education

Master of Computer Application (MCA), Anna University, Tamil Nadu, INDIA

Bachelor of Mathematics, University of Madras, Tamil Nadu, INDIA

Skills

Tools : Atlassian Suite (JIRA, Confluence), IBM RTC, ServiceNow, Share Point, MS Project, One Note

Frameworks : Scrum, LeSS, Spring, Hibernate

Methodology : Agile, Waterfall

Case/Modeling Tools : Microsoft Visio, Rational Rose, Smart Draw UML

Operating Systems : Microsoft Windows, Unix, Linux

Data base language and tools : Oracle 9i/10g/11g, MS-SQL 2008, MS Access, SQL, PL/SQL Developer, TOAD, SPLUNK

Other Tools : MS Word, MS Excel, PowerPoint, Lotus Notes, HP Quality Centre, HP Service Center, Xml, Eclipse, Putty, Tortoise SVN, Harvest, IBM CICS Explorer, GitHub, CA WA Workstation (ESP)

Languages : Java (Core Java, JDBC, Servlet), SQL, C, C++

Servers : Apache Tomcat 5.5, J Boss 7.1

Certifications

Certified PSM1 from Scrum.org, USA

Certified CSM from Scrum Alliance, USA

Certified in Scrum Awareness from Management Plaza, UK

Certified Scrum Fundamentals certified (SFC) from Scrum Study, USA

Certified in Agile Scrum Principles - Level 1 from Agile Transition, UK

Certificate in ANIIT (Software Engineering) from NIIT

Certificate in DELF A1 EXAM from Alliance Franchise

Certificate in Networking Basics from Sans bound Solutions Pvt. Ltd

Certified in LeSS at Chase

Work Experience

VP, Scrum Master

JP Morgan Chase, Columbus, OH, USA Jan ‘19 – Sept ‘19

Project: ESDD

Servant leader to the complex enterprise projects and implement LeSS to scrum teams. Facilitating scrum ceremonies with multiple scrum teams for ESDD in Enterprise Systems. Leading ETL developers to deliver technology solution driven software.

Responsibilities:

Coach Scrum process and quickly lead team into an effective, productive team finishing 80% of work in 8 sprints

Helped team transform to Agile adapting less @ chase environment

Participate in Scrum of Scrums to communicate agile teams progress, dependencies and impediments

Continue team growth and maturity by introducing best practices including iteration planning, retrospectives, release reviews, daily standups, show-tell meetings, pair programming to encourage collaboration, communication and feedback within an agile software development team.

Ensures the team is ready to accept the work into the release team by inspecting the quality of functional requirements for release or sprint planning (e.g., business requirements use cases, stories, etc.)

Collaborates with the stakeholders to create transparency into the line activities and progress through appropriate tools and to manage demand and capacity.

Report of Standard Metrics: Velocity, capacity utilization, MVP release, Estimation variance, backlog health, Scope Change, defect leakage etc.

Improve software build and deployment process by bringing developer, QA’s and infrastructure team resources together to review deployment plans and collaborate on verification testing.

Served as liaison between numerous geographical spread business and technical teams during solution scoping and planning phases on various projects.

Determine and remove impediments or guiding the team to remove impediments by finding the right personnel on a continual basis to deliver assigned goals.

Manage the artifact and ensure it is properly prioritized and relative sized using Fibonacci series.

Leads sprint planning collaboratively, working with the Business Lead or Product Owner to build and maintain a prioritized product backlog

Anticipate any potential issues with the project through quick responses and proactive critical thinking.

Works with the Product owner to align team with the product vision, sprint goals, and other necessary information

Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts

Champions continuous improvement activities to reduce waste and increase productivity; coaches’ teams to conduct continuous improvements events and embody the Agile way-of-life across the development teams

Seeks opportunities for improvement to the overall effectiveness of teams and organization

Communicates organizational impediments to leadership; clears impediments for the team

Embraces the concept of continuous learning in journey and instills the same in the team

Encourage and support iterative and collaborative development - favoring people over process

Create a culture of continuous improvement within the team

Organize and facilitate discussion, decision-making and conflict resolution

Support the Product Owner, team and organization

Establish processes to manage scope, risk and issues.

Fosters open communication and transparency

Drive knowledge sharing and learning

Supporting the team through servant leadership and leading by example

Scrum Master

Charter Communication, Charlotte, NC, USA Mar ‘18 – Jan’19

Project: RIO Care & Scope

Servant leader to the organization and API, UI, Service scrum teams that develop CRM applications ‘RIO and Scope’.

Responsibilities:

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Support stakeholders to ensure the highest quality products to our customers.

Monitor team velocity, throughput, burndown, cumulative flow and work with teams and release train engineer for improvements.

Facilitate all Scrum ceremonies, including: daily stand ups, backlog grooming, sprint planning, sprint demos, and sprint retrospectives

Owns and Resolves team blockers as it pertains to Sprints and Program increments.

Attend bug-triage meetings and help prioritize work.

Responsible for burndown chart and communicating actions to meet team commitments, keeping in-sprint stories organized and properly managed.

Work with developers/testers who works with Agile Lifecycle Management (ALM) tools.

Report on sprints that are in-progress.

Coordinate project activities including updating document repository. .

Collaborate with agile team to ensure prioritized work is groomed, planned, and executed appropriately.

Collaborate with agile team to ensure prioritized work is groomed, planned, and executed appropriately.

Work with other scrum masters, project managers to ensure alignment on dependencies.

Coach Scrum process and quickly lead team into an effective, productive team finishing 80% of work in 12 sprints

Ensures the team is ready to accept the work into the release team by inspecting the quality of functional requirements for release or sprint planning (e.g., business requirements use cases, stories, etc.)

Collaborates with the stakeholders to create transparency into the line activities and progress through appropriate tools and to manage demand and capacity

Improve software build and deployment process by bringing developer, QA’s and infrastructure team resources together to review deployment plans and collaborate on verification testing.

Served as liaison between numerous geographical spread business and technical teams during solution scoping and planning phases on various projects.

Manage the artifact and ensure it is properly prioritized and relative sized using Fibonacci series.

Help team in transforming and creating Agile process from scratch

Anticipate any potential issues with the project through quick responses and proactive critical thinking.

Partner with product owner to ensure the backlogs are in good shape and are ready for the next sprint.

Assist team with making appropriate commitments through story selection and task definition.

Maintain creative, productive, and technical goals set forth by our teams and clients.

Report of key Metrics: Velocity, capacity utilization, MVP release, Estimation variance, backlog health, Scope Change, defect leakage etc.

Manage overall project organization to ensure requirements and project deliverable dates can be clearly communicated to the product and account leads and effectively balance the needs of the client, as well as the needs of the agency and internal teams.

Capture and record meeting notes and ensure action items are completed promptly.

Ensure solutions to technical problems through discussion with technical teams to resolve problems.

Ensure “Done” work from Backlogs in an Agile Environment and help to release the “Done” work it in the weekly release.

Create. maintain physical & virtual story board, track sprint progress, radiate information to ensure that the team's progress and successes are highly visible to all stakeholders. Also provide burn down charts & sprint performance metrics

Encourage pair programming all the time, which encourages team to take responsibility for their own development and to step in when team members are not around.

Prepare Weekly and Monthly Project Budget tracking from Clarity to report it to Program Managers

Environment: Jira, Confluence, Bit Bucket, MS Project, ALM, MS Word, Excel, Slack, Skype for Business, Github, MS PowerPoint.

Scrum Master/Iteration Manager

Nationwide Insurance, Columbus, OH, USA Jun ‘16 – Dec ’17

Project1: FinsPerf

The team creates a financial client file for the FINS application and send it to FINS via FTM after adding the trailer record to validate file. As a Scrum Master, my role is to collaborate closely with SMEs to identify and analyze core requirements and key features of the enhancement projects.

Project2: eB2B

Electronic file transfer project in team is to deliver feeds to external and internal business partners and streamline our feed process to a secure FTP migration in the Rapid Application Development business solutions area.

Responsibilities:

Attend meetings, actively participate and remain informed.

Create features based on project inception output and dividing into the effective Agile FSD (user stories) with “why” or the “so that” clause that expresses the business value the story is intended to provide that are very clear and collaborates, as part of release planning, with operations to deliver software in stable environments

more often.

Participate in Scrum of Scrums forum to communicate agile teams progress, dependencies and impediments

Facilitate discovery sessions with the Project Business Lead to define current state and document business goals, processes and practices to provide input to solution requirements.

Report of Standard Metrics: Velocity, capacity utilization, MVP release, Estimation variance, backlog health, Scope Change, defect leakage etc.

Works closely with Business Application Owner (Product Owner) and/or Application Owner to prioritize the backlog to maximize value, advise when a change request is actually a new work request and facilitate alignment of Stakeholder needs.

Remove impediments raised in daily stand up for Development Team’s progress, communicates obstacles requiring outside resolution to the stakeholders and work with developer, tester for the three-way handshake of user story (three amigos) before and after completing the user story and make sure all are in the same page for business requirements.

Work in RTC tools to create queries, use ServiceNow for ticket reports/follow-ups and JIRA to keep track of defects and cards and ensure transparency of work for better visibility.

Work/Communicate with several internal and external vendors and Development leads, LOB partners to ensure that documentation are completed per company’s standards and timelines.

Streamlined the team organizational process which increased the productivity by 35%.

Customized the Lean/Agile process on my team to increase resolution of service tickets by 75% and formulate a process to implement the path to Agility and thereby improving the line maturity score by 2 points.

Monitors agile software development line progress using historical data, observations, and experiences to achieve iteration goals and commitments; leads the agile line to deliver high-quality solutions

Identifies, based on software development experience, any risks and issues that might have an impact on delivery; facilitates a mitigation strategy for risks that affect the line

Facilitates effort or design estimates with the line to support iteration, release and software delivery in support of projects, enhancement and defect correction, as assigned

Collaborates with the line leads to provide guidance to the line in the areas of analysis, design, development and testing, and ensures that best practices are leveraged

Ensures line receives coaching to uplift skills across all domains and practices—leading to a self-organized and cross-functional line

Ensures the line has everything needed to plan and execute the next increment of work

Collaborates with the stakeholders to create transparency into the line activities and progress through appropriate tools and also to manage demand and capacity

Drives line performance to deliver high-quality solutions by eliminating waste and fostering an environment of continuous improvement, including facilitating decision-making, conflict management and protecting the line from outside forces and distractions

Continuously improves software delivery capabilities by identifying industry standards, adopting agile practices, collaborating and coaching across lines

Helps the team understand the need for clear and concise Product Backlog items

Ensures build-to-run transition and warranty support activities occur as part of release planning, with operations to deliver software in stable environments more often

Environment: RTC tool, HP Quality Centre, Skype for Business, Service Now, Github, Scrum Board, JIRA, HP Service Center, HP Quality Centre, Visio, Word, Excel, PowerPoint, Lotus Notes.

Scrum Master

Solvedge Technologies, Chennai, INDIA Jul ’13 - Aug’15

Project: Digital CCP

The Project is, in Insurance domain, about helping the customer with a well-designed, customer facing, multi-channel communication platform through easy to use design tools and document templates while maintaining control over entire document generation process.

Responsibilities:

Introduce and facilitate agile principles and practices, include daily standups, development paired programming, iteration planning, story card creation, show and tells, and iteration retrospectives,3 Amigos (agile) and conduct JAD sessions.

Promote continuous improvement and a collaborative team environment to increase productivity.

Support the Product Owner, especially with respect to refinement and integrity of the Product Backlog

Report of Standard Metrics: Velocity, MVP, Release Estimation, Capacity, etc.

Determine and remove impediments or guiding the team to remove impediments by finding the right personnel to on a continual basis to deliver assigned goals.

Facilitates effort or design estimates with the line to support iteration, release and software delivery in support of projects, enhancement and defect correction, as assigned.

Work with Development leads, Scrum masters and LOB partners to ensure that documentation are completed per company’s standards and timelines.

Manage the backlog and ensure it is properly prioritized and relative sized using Fibonacci series.

Identify, procure and manage outside vendors that are best suited for assigned projects, when required.

In depth knowledge of Change Management process (Promote/Demote/Freeze/Approve packages). Help Development team in change management process in Harvest and IBM CICS in product releases

Helps the team understand the need for clear and concise Product Backlog items and to track velocity and sprint progress/burn down chart against overall project timelines.

Environment: RTC tool, HP Quality Centre, Service Now, Scrum Board, JIRA, HP Service Center, HP Quality Centre, Visio, Word, Excel, PowerPoint, Lotus Notes, PL/SQL

Sr. Developer/Support Analyst

Solvedge Technologies, Chennai, INDIA Apr ’12-Jun’13

Project: Digital CCP

The Project is, in Insurance domain, about helping the customer with a well-designed, customer facing, multi-channel communication platform through easy to use design tools and document templates while maintaining control over entire document generation process.

Responsibilities:

Perform estimating Gather requirements, Analysis, Design, Development

Analyze data from use case template to create unified modeling language (UML) using Rational Rose

Involved in development of the applications using Spring Web MVC and other components of the Spring Framework, the controller being Spring Core (Dispatcher Servlet)

Implemented controller and mapped it to a URL in .xml file. Implemented JSP corresponding to the controller where in the data propagated into it from the model and view object from the controller designed and Implemented MVC architecture using Spring Framework.

Environment: J2EE, JDK, Spring core 3.1, Spring MVC, Oracle 11g, Log4j, Rational Rose, Linux, Hibernate ORM, Harvest, Tortoise SVN, SQL

Developer Intern

HCL Technologies, Bangalore, INDIA Jan’11 - Mar’12

Project: Resource Management System (RMS)

The Project is about designing and developing a webpage that tracks existing employee’s data and assign them

into a suitable project based on their personal histories, past assignments, skills, capabilities, accomplishments.

Responsibilities:

Involve in Object Oriented Requirement Analysis Phase of Project to gather business logic requirement.

Convert the requirements into UML using Smart Draw UML.

Extensively use Core Java such as Exceptions, Collections – implement appropriate data structures and algorithms

Query data’s using DML and DDL statements in SQL, Oracle.

Implement Internationalization using Spring MVC Interceptors and Spring core modules

Develop various utility Unix Scripts for manipulating logs.

Design and develop Database Entities (tables, views, stored procedures, triggers)

Help in developing User Interfaces using HTML5

Environment: Linux/Unix, Log4J, Servlets, J2EE, Harvest, Rational Rose, Spring 2.5, Oracle, Tortoise SVN, SQL

Developer Intern

Vibrant Healthcare Consulting, Chennai, INDIA Jul ’09 - Dec’10

Project: Hospital Management System (HMS)

The Project is about developing a web-based product for a Healthcare client that spans the clinical, administrative and financial areas of an integrated healthcare delivery system.

Responsibilities:

Gather and analyze system requirements and prepare technical specifications document using UML diagrams.

Query data’s using DML and DDL statements in SQL, Oracle.

Design and develop Servlets.

Working knowledge in Waterfall methodology of software development.

Environment: Java, J2EE, Servlets, Spring 2.5, Eclipse, Oracle 9i, PL/SQL, Star UML, Harvest.



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