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Customer Service Supply Chain

Toronto, ON, Canada
February 27, 2020

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Thi Thu Huyen Bui

** ******* ****** ****, *******, M4Y 1R7

Phone number :647-***-****



An advanced-diploma student in Business Administration, Supply Chain and Operations Management major, graduation pending August 2020 with over 6-months experience in customer service, problem solving, time management and obtaining initial technological, cost accounting and project management is seeking for an internship opportunity to make great contributions for the winning company


Comprehensive Business education: Operations and Asset Management (Supply Chain, Financial, Human, Technology), Marketing/Sales and cross-cultural communication and interpersonal skills

Specialized education in Supply Chain and Operations Management:

Supply chain, Logistics and Distribution: Strategic sourcing and procurement, MRQ (production planning, scheduling and inventory control), demand forecasting and data analysis, conversion, customer procedures, international business law and regulations, order fulfillment process and execution (ERP), SOP, warehousing

Results Management Skills: Education in planning, organizing and executing results using basic operations, project, personal results management tools and techniques

Ability to work effectively in a fast-paced, high demand environment

Computer Skills: With proficiency in Microsoft Office, Outlook, Internet

Analytical Skills: Good rational analysis, risk management skills and a quick learner

Mature people skills: Work collaboratively with my manager and co-workers. I am well-organized and fluent in verbal and written both English and Vietnamese


Administration - Supply Chain and Operations Management

January 2019 - Present

George Brown College, Toronto, ON

Achieving Dean’s Honour List (GPA 3.94/4 - winter semester, GPA 3.86/4 – spring semester)

Being a leader of projects in Business Concepts, Operation Management, Project Management

Connecting team members

Making a main plan and contingency plan

Attributing the responsibility and set the time frame for each person

Examining the final reports before submitting


Project management

Operations Management

International Business

Accounting and Managerial Accounting

Supply Chain and Logistics




Impact Kitchen

Feb 2020-Present

Take and serve orders

Answer questions or make recommendations for complementary products

Collaborate with other restaurant servers and kitchen staff

Deal with complaints or problems with a positive attitude

Online development associate (part - time)

Alpha Plus educational company, Ha Noi,Vietnam

July, 2019- Present

Dealing with customer queries and complaints

Making assertive recommendations to customers based on their needs

Gaining exposure to marketing, operational and asset management functions

Increasing the profit in the first month working by making an important contract to one of the biggest IELTS centre in Hanoi

Cashier (Part-time)

Dollarama, Wilson, North York, On

Feb 2019 - May 2019

Managed transactions with customers using cash registers.

Scanned goods and ensuring pricing is accurate

Collected payments whether in cash or credit

Being one of 3 people having the most accurate transactions in the first quarter of 2019


Team lead (Kid’s area)

Taste of Vietnam event, City Hall, Toronto July 19, 2019

Planed and Implemented Program Activities

Enforced Safety and Security Policies

Organized facilities details, such as decor, catering, entertainment

Volunteer ambassador team member

DoorsOpen event, City Hall, Toronto June 4, 2019

Provided event information and assistance to visitors

Assisted volunteer colleagues with overflow tasks

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