PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Cynthia Jones

**** ********* **,

281-***-**** adaz8w@r.postjobfree.com

Ambitious and results-oriented General Manager with over 6 years of experience, creating strategic alliances with organizational leaders to effectively align with and support initiatives. Progress-driven planner adept at building and retaining high-performing teams.

• Employee scheduling

• Product development

• Coaching and mentoring

• Budget development

• Recruitment

• Business development

• Project development

• Staff training/development

• Effective leader

• Organized

• Customer service-oriented

• Goal attainment

• Consistently meet goals

• Verbal and written communication

• Team standards

• Operations management

GENERAL MANAGER 03/2019 to Current

Little Caesars - Houston, Texas

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

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Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

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Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.

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Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.

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• Trained, coached and mentored staff to ensure smooth adoption of store. Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

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Performed ongoing supplier evaluations to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.

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Coached in sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings

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WAREHOUSE ASSOCIATE 11/2017 to 02/2019

Amazon - Houston, Texas

Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors.

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• Kept warehouse clean and organized to maximize team efficiency and productivity. Checked packages and merchandise for damage and quickly notified vendors to request replacements.

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Processed incoming shipments upon package receipt by scanning boxes and envelopes and using scanner to update system.

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Shipped material and performed boxing, packing, labeling and preparation of any related documents.

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Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

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Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.

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STORE MANAGER 06/2013 to 04/2018

Check into cash - Katy, TX

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

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Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

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Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.

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Analyzed and settled multi-faceted issues impacting executive leadership and business outcomes across locations.

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Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.

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Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.

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Managed all aspects of store operations, including organization, maintenance and purchasing functions.

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Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

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Interviewed job candidates and made staffing decisions based upon store need, experience and skills.

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• Hired, trained and evaluated personnel in sales and marketing. TEAM MEMBER 06/2012 to 11/2015

Jack In The Box - Houston, TX

Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

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• Optimized safety and productivity by regularly cleaning and organizing work zones.

• Maintained productive, efficient approach to all tasks.

• Developed strong relationships with coworkers and managers.

• Created appealing displays for routine arrangements and special promotions.

• Sought out ways to go above and beyond job requirements.

• Lifted, stacked and transported boxes weighing up to pounds.

• Contributed to team success by completing jobs quickly and accurately. TEAM MEMBER 08/2017 to 11/2018

Exxon Mobil Corporate - Spring, TX

Mentored junior team members on protocols and procedures of each station to maximize contributions.

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• Kept work areas clean, organized and safe to promote efficiency and team safety.

• Maintained productive, efficient approach to all tasks.

• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles. Successfully communicated with all team members to navigate job duties and complete daily tasks.

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EDUCATION

• Developed strong relationships with coworkers and managers.

• Sought out ways to go above and beyond job requirements.

• Pursued learning opportunities to advance knowledge and take on leadership position.

• Learned all required tasks quickly to maximize performance. Huntsville High School - Huntsville, TX High school diploma 2011

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