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Manager Store

Location:
Houston, TX
Posted:
December 05, 2019

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Resume:

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Cynthia Jones

**** ********* **,

281-***-**** adaz8w@r.postjobfree.com

Ambitious and results-oriented General Manager with over 6 years of experience, creating strategic alliances with organizational leaders to effectively align with and support initiatives. Progress-driven planner adept at building and retaining high-performing teams.

• Employee scheduling

• Product development

• Coaching and mentoring

• Budget development

• Recruitment

• Business development

• Project development

• Staff training/development

• Effective leader

• Organized

• Customer service-oriented

• Goal attainment

• Consistently meet goals

• Verbal and written communication

• Team standards

• Operations management

GENERAL MANAGER 03/2019 to Current

Little Caesars - Houston, Texas

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.

Maintained organized, safe and clean facility to keep productivity high and maximize customer satisfaction.

• Trained, coached and mentored staff to ensure smooth adoption of store. Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Performed ongoing supplier evaluations to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.

Coached in sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings

WAREHOUSE ASSOCIATE 11/2017 to 02/2019

Amazon - Houston, Texas

Inspected products for defects and damages and examined ingoing and outgoing shipments to verify accuracy and prevent errors.

• Kept warehouse clean and organized to maximize team efficiency and productivity. Checked packages and merchandise for damage and quickly notified vendors to request replacements.

Processed incoming shipments upon package receipt by scanning boxes and envelopes and using scanner to update system.

Shipped material and performed boxing, packing, labeling and preparation of any related documents.

Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.

STORE MANAGER 06/2013 to 04/2018

Check into cash - Katy, TX

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.

Analyzed and settled multi-faceted issues impacting executive leadership and business outcomes across locations.

Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.

Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.

Managed all aspects of store operations, including organization, maintenance and purchasing functions.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Interviewed job candidates and made staffing decisions based upon store need, experience and skills.

• Hired, trained and evaluated personnel in sales and marketing. TEAM MEMBER 06/2012 to 11/2015

Jack In The Box - Houston, TX

Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.

• Optimized safety and productivity by regularly cleaning and organizing work zones.

• Maintained productive, efficient approach to all tasks.

• Developed strong relationships with coworkers and managers.

• Created appealing displays for routine arrangements and special promotions.

• Sought out ways to go above and beyond job requirements.

• Lifted, stacked and transported boxes weighing up to pounds.

• Contributed to team success by completing jobs quickly and accurately. TEAM MEMBER 08/2017 to 11/2018

Exxon Mobil Corporate - Spring, TX

Mentored junior team members on protocols and procedures of each station to maximize contributions.

• Kept work areas clean, organized and safe to promote efficiency and team safety.

• Maintained productive, efficient approach to all tasks.

• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles. Successfully communicated with all team members to navigate job duties and complete daily tasks.

EDUCATION

• Developed strong relationships with coworkers and managers.

• Sought out ways to go above and beyond job requirements.

• Pursued learning opportunities to advance knowledge and take on leadership position.

• Learned all required tasks quickly to maximize performance. Huntsville High School - Huntsville, TX High school diploma 2011



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