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Bothell, WA
October 03, 2019

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Qualifications Summary

Goal-driven, multifaceted, and performance-focused professional with broad-based management experience in facility operations, encompassing equipment repair and maintenance, inventory control, and project management.

Additional qualifications include:

Core operational functions: Adeptness in analyzing client and organizational requirements, identifying opportunities, and controlling costs to attain set-forth goals and objectives

Personnel management and development: Commitment to motivating, guiding, and leading high-caliber teams of professionals toward productivity and process improvement

Communication and interpersonal skills: Proven success in building positive and long-term partnerships with professionals of all business levels

Technical aptitudes: Familiarity with C++, Microsoft Office Suites, computer programs, and specialized point-0f-sales (POS) networking and cabling

Core Competencies

Vendor Management Building Systems Maintenance Profit and Loss (P&L) Responsibility Budget Administration

Employee Engagement Security Maintenance Safety Standards Compliance Personnel Training and Development

Professional Experience

McDonald’s, Snohomish County, WA, USA

Facilities Supervisor 2006–2019

Ensured completion of routine repairs, maintenance, and special projects within budget constraints, while supervising vendors

Facilitated hands-on training, motivation, and coaching for all employees involving maintenance and janitorial staff

Maintained active coordination with restaurant managers to guarantee seamless workflow and organizational operations, as well as with all customers to secure utmost client satisfaction

Held full accountability for various tasks such as pipe fitting, painting, appliance repair and installation, carpentry, and electrical and building repair

Keenly monitored job sites to maintain accuracy and quality as well as guarantee that all specifications for the project were met

Initiated the creation and execution of safety standards and procedures for food quality and sanitation purposes

Administered all computers and networks from POS network to surveillance systems

Identified and repaired broken items and store appliances including refrigeration and heating, ventilating, and air conditioning (HVAC)

Identified outside vendors for the company from lot stripers to service agents, while acting as the owner’s liaison for a general contractor that handled a large-scale project

Exhibited efficiency in managing profit and loss (P&L) performance and cost control, as well as in conducting P&L forecasting including CAPEX and OPEX spending estimates

Earlier Position Held:

Store Manager

Earlier Career

United States Army, Stuttgart, Germany

Senior Military Customs Inspector / Military Policeman


Coursework in Computing and Software Systems

University of Washington-Bothell, Bothell, WA


Heating, Ventilating, and Air Conditioning (HVAC) Commercial Appliance Repair

Basic Electrical Computer Networking

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