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System Administrator Digital

Location:
Mumbai, Maharashtra, India
Posted:
September 25, 2019

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Resume:

Resume

VAISHALI MANIKANDAN PILLAI

Email ID: adafwk@r.postjobfree.com

Present Contact No:983-***-****

Experience Summary

Total Experience:2.56 Years

Career Objective

To get a growth Oriented position so as to contribute to the improvement and success of my organisation utilising my skillset.

Roles

Roles Tagged

System Administrator.CBO..

Responsibility

Email Administrator

System Administrator

Skype Administrator

Skills

Software Skills

MS office 2016 tools, Office 365

Hardware Skills

Basic troubleshooting for desktop and laptop related issues.

Tools Used

Citrix Receiver, Arcos, BMC Remedy

Methods

ITIS (IT infrastructure services)

Domain

ITIS (IT infrastructure services)

Page: 1

Achievements & Awards

Awards

Award

Award Date

Award Category

Award SubCategory

Name

On The Spot

19-Nov-2018

Awards for Excellence

On The Spot Awards

Award

On The Spot

10-Aug-2018

Awards for Excellence

On The Spot Awards

Award

Education & Learning

Education

Qualification

Subject

Percentage/Grade

BACHELOR OF ENGINEERING

Information Technology

68.00

SSC

Others

81.69

STANDARD XII / H.S.C.

Others

80.66

Competency

Competency

Proficiency

Category

SubCategory

Digital : Mobile Computing - Java ME

E1

Digital

Mobility & Wearables

Process : Occupational Health and Safety

E0

Health, Safety and

Occupational Health and

(OHSAS 18001)

Environment

Safety

Process : Environmental Management and

E0

Health, Safety and

Environmental

Engineering (ISO 14001)

Environment

Management and

Engineering

Agile Way of Working

E1

Agile

Agile Delivery

Digital : Amazon Web Service(AWS)

E0

Digital

Cloud Computing

Cloud Computing

Digital : DevOps

E0

Digital

Devops

Language Skills : English

E0

English

English

Digital : Cloud Foundry

E0

Digital

Cloud Computing

Digital : NOSQL

E0

Digital

Modern Data Platforms

Page: 2

Digital : Concepts of Continuous

E0

Digital

Devops

Integration and Continuous Delivery

Compliance : Data Privacy

E0

Audit and Compliance

Compliance

Digital : Digital Security

E0

Digital

Digital Security

Process : Intellectual Property Rights

E0

Business Strategy And

Business Strategy And

Operations

Operations

Compliance : GDPR

E0

Audit and Compliance

Compliance

Digital : Blockchain

E0

Digital

Blockchain

Digital : Robotic Process Automation -

E0

Digital

Robotics and Automation

Automation Anywhere

Digital : Chatbots / Conversational Agents

E0

Digital

Artificial Intelligence

Diversity Management

L1

Leadership

Leadership

Quality Management for Delivery

E0

Delivery

Quality Management for

Delivery

Software Security

E0

Security and ORM

Software Security

Digital : Cloud Computing (General)

E0

Digital

Cloud Computing

Certification

Certification Name

Aquired On

Expired On

Version

Language Skills : English Foundation

04-Mar-2017

1.0

Digital : Mobile Computing - Java ME Intermediate

27-Oct-2017

1.0

Process : Agile Way of Working Foundation

25-May-2018

1.0

Language Skills : English Basic

24-Jan-2017

1.0

Training

Offering Name

Actual

Start Date

End Date

Duration (In

Mins)

IT IS Administering Infrastructure Services with Microsoft Azure - ILT

1620

25-Sep-2017

06-Oct-2017

ITIS : Managing Office 365 Identities and Services_awareness_ILT

2400

03-Aug-2017

03-Aug-2017

ILP : ITIS_ITIL_Assessment_iON LX_Async

60

25-Jan-2017

10-Feb-2017

ILP : Business Skills_Speaking Skills_iON LX_Async

1200

09-Jan-2017

09-Jul-2017

ILP : Business Skills_Writing Skills_iON LX_Async

840

09-Jan-2017

09-Jul-2017

ILP : Business Skills_Professional Grooming_iON LX_Async

600

09-Jan-2017

09-Jul-2017

ILP : Business Skills_ITIS_ILT

420

09-Jan-2017

09-Jul-2017

ILP : Business Skills_Team Work Skills_ILT

480

09-Jan-2017

09-Jul-2017

ILP : Business Skills_Professional Transformation_ILT

240

09-Jan-2017

09-Jul-2017

TCS Experience

Project Name

Tata Sons Limited

Duration

2.63Months

Period

14-May-2019 To 01-Aug-2019

Roles

System Administrator

Page: 3

Start Date

14-May-2019

End Date

01-Aug-2019

1. Account Creation and Deletion2. Automation using PowerShell Scripting3. Risk Analysis4.

Responsibility

Secure Score Analysis5. DL and Shared Mailbox creation6. L2 Troubleshooting of issues faced

by users.

1. Incident Management/Problem Management 2. IT operation/IT service Management 3. IT

Technical Skills

Service Desk 4. End User Support Management 5. Active Directory Management 6. System

Administrator

Achievements

Project Name

Toysrus

Duration

25.60Months

Period

17-Apr-2017 To 30-Apr-2019

Roles

O365 / Skype Administrator

Start Date

23-Mar-2017

End Date

30-Apr-2019

1.

Providing IT support to office365 users.

Responsibility

2. Creating and managing Personal Mailbox, Shared Mailbox, Distribution Lists, Conference

Rooms and Contacts.

3.

Managing user/client accesses and their licenses for specific mailboxes, resources or DLs.

4.

Providing support for outlook client and Skype for business related issues.

5.

Managing Calendar booking room and meeting related concerns.

6.

Handling ActiveSync and OWA access for the users on Android as well as iPhone.

7.

Managing name/alias request for users.

8.

Managing legal hold requests for users and responsible to take pst backup of their mailbox

data when needed.

9.

Whitelisting and blacklisting of email addresses as per user requests.

10. Creating rules for mail flow at local user as well as organisational level.

11. Automation using powershell scripting.

1.

Incident Management/Problem Management

Technical Skills

2. IT operation/IT service Management

3.

IT Service Desk

4.

End User Support Management

5.

Active Directory Management

6.

Email Administrator

Achievements

Page: 4



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