Joseph T. (Joe) Pro
Qualifications & Capabilities:
Business background, coupled with more than 45 years of successful, sales, diversified management and operations experience with Payor Managed Care Software industry. Strongest demonstrated personal capabilities include: Management & Motivational Leadership, Sales & Marketing (domestic & global), Customer Relations, Staff Building (hiring & training), Consultant relations, Sales Plans, Compensation Plans, Sales Aids, Flexibility and Versatility.
Retired – 10/2016 to Present
HealthTrio, Tucson, AZ VP Sales, xpress 3/2002 to 10/2016
Built, trained and managed sales team to sell xpress, while maintaining a small territory for myself. xpress is a managed care core administrative system, including claims, provider management, membership, care management, work flow, benefits, portals and customer service. The market covered were HMO, PPO, TPA, MSO and provider groups specializing in Commercial, Medicaid, MediCare and Behavior Health. Was the first to sell all products together, first to sell hosted solution, first to sell off shore. Significantly grew customer base. Navigated customer base through extend turbulent product issues.
FTCG, Bryn Mawr, PA 1/01 to 2/2002
-WellSolve is an internet enabled, diversity-focused recruitment center that connects health research-related companies with needed resources. As an acting VP of Sales, developed sales plan, marketing plan, compensation plan, plotted and tracked sales cycle via MS project, recruited and managed remote sales staff-
-CareSource evaluated solutions in current IT environment. Developed IT strategy for replacing current Amisys MC system. Created RFP for administrative system replacement. Managed provider data base cleanup. Managed process of data warehouse selection. Provided technical support for case management software selection.
-Health Partners staff assessment and organizational planning.
-MEDecision examined the marketability of a bundling product.
-Valley Forge Software Group built a proposal generation team to respond to increasing numbers of RFPs.
-SCAN Health Plan evaluated the imaging needs and solutions in the operational environment.
PerSe Technologies, Inc, Atlanta, GA Director, Managed Care 8/98 to 1/01
National responsibility for selling and installing a software product designed for both payers and providers at risk in the
managed care environment. Found and handled accusation of Knowledge Health Systems with a new core administrative system solution to replace the reselling of MEDICOMP. Rolled out new product and achieved initial sales goals. Had an account operative within three months, ahead of business plan.
RAM Technologies, Inc., Norristown, PA VP Sales & Marketing 4/96 to 6/98
Responsible for total sales and marketing of a managed care system ( HEALTHsuite). Redirected and focused sales and marketing efforts to significantly increase company’s visibility in the marketplace.
Health Systems Integration, Inc. (HSII) / Compucare Director of Sales 10/91 to 3/96
Responsible for total sales of Managed Care, Practice Management and AMR Systems to the HMO industry. Increased sales from 1.6 million to over 24 million dollars in three years resulting in company growth of 61 to 330 employees. Active member of six person Executive Team. Started user group, sales department, sales administrative department and sales demo department. Was responsible for sales to IBC, and all other PA BCBS Plans, Travelers, John Deere, King County BC, AvMed, NJ BC and others.
Orbis, E. Providence, RI VP of Sales & Marketing 1/85 to 9/91
Responsible for Sales, Marketing, and Customer Relations. Orbis provided Software Development, Application Packages, and Facilities Management to the HMO/PPO industry. Installed normal sales procedures and reporting. Converted company’s culture from a software development to package sales mentality. Increased installed base from a regional
to national. Sold Practiced Management Systems.
Sperry, Blue Bell, PA Worldwide Sperrylink Product Manager Responsible for introduction of new office automation product. Conducted educational and sales seminars for field personnel. Designed sales aids. Developed survey techniques for system proposal, design, and implementation. Gave over 500 presentations and demos to executive management in customer base. Achieved 194% of quota. Joined Sperry as a DDP Specialist. Worked heavily with Higher-Education. Developed a working knowledge of CAM systems.
Parker-West, Palm Beach, FL VP Sales & Marketing Responsible for Sales and Marketing involving eight corporations. Initiated and managed all foreign banking; coordinated all advertising and public relations; managed all overseas personnel. Scope of company’s operation: 1200 FTE and $60 million annual sales. Directly managed 350 employees. Successfully built three domestic and one global sales organizations.
Won two awards for advertising programs. Efforts resulted in increasing sales from $14 to $60M.
Special Assistant to the President
Assisted in the negotiation of a major acquisition of an electronic company (17 million), involving financial arrangements to fund the venture and handling external legal and accounting staffs used in finalizing the acquisition. Since the acquisition was a company in Chapter 11, it was necessary to deal with the creditors committee and the Federal Courts, along with the
corporation’s officers. Completed three other small acquisitions.
Computer Sciences Corporation, Silver Spring, MD Sales Support Manager
Participated in software maintenance for computer timesharing. Developed order entry, inventory control and accounts receivable systems. Responsible for development of a DB management system for National Library of Medicine (MEDLARS).
Levin-Townsend, Bala Cynwyd, PA Programmer/Analyst
Developed report generation system; responsible for DOS systems generation; developed banking application programs in assembler language, and engaged in customer support and program maintenance.
St. Joseph’s University, Philadelphia, PA, B.S. Business Administration, Major: Marketing Minor: Mathematics
Earned degree in three years while working full time for Levin-Townsend.
Personal:Married with two children Height: 6’
Retired USNR Reserve Weight: 210 lbs