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Customer Service

Location:
Brampton, ON, Canada
Posted:
September 19, 2019

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Resume:

AASHNA

adadzy@r.postjobfree.com

+1-647-***-****

** ******** **, ********, ** L6T 1P4

SKILLS

Identification checks

Credit card processing

Customer assistance

Payment collection

Bagging and packaging

Stocking and replenishing

Order taking

Cash balancing

Product restocking

Records maintenance

Good telephone etiquette

Coupons and gift cards

Cash report creation

Customer relations

Product knowledge

Exemplary communication

Security monitoring

Request prioritization

Basic math skills

Receipt and refund issuance

Customer direction

Question responses

Purchase assistance

Maintaining store appearance

Customer support associate with a history of consistently meeting and exceeding commitments towards customer experience and building loyalty and long-term relationship of customer with brands. Determined to lead and promote high levels of customer service and engagement efforts.

WORK HISTORY

Pantaloons – Cashier/Clothing Sales Associate

New Delhi, INDIA • 04/2018 - 02/2019

Helped Customer with completing the purchases, locate items and join reward programs.

Reviewed customer product with issues and successfully resolved them by possible alternatives, hence building customer relationships.

Analyzed sales report before and end of the day to provide resulting conclusions to the manager.

Cocoa Secrets – Chocolate Making/Packaging

Kernal, INDIA • 03/2017 - 12/2017

Defined and prepared hand made custom fine chocolates for the customers as per their requirements and delivery concerns.

Minimized waste materials by strictly defining and maintaining materials quantity targets effectively with the team, hence improving quantity and lowering cost.

Achieved new successful customer relationship while supporting the returning ones by providing on-going customer support to improve their experience.

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