ARVEEN PRASAD T

Doha, Qatar

Phone: +974-****-**** Email: adaacx@r.postjobfree.com

Objective

Seeking a challenging and innovative job for which I can use my strong organizational, educational, and exceptional people skills as part of a team to increase my level of expertise and thereby contributing to the growth of the organization.

SCHOLASTIC

Diploma in Airlines and Management

Kuoni, Chennai.

Malaysian Tourism Board Certified.

IATA Certified.

AREAS OF KEY EMPHASIS

Communication & Presentation Skills

Interpersonal Skills

Analytical and Problem-solving Skills

Decision-making and Leadership Skills

Client Management

Good knowledge in Ms Word, Ms Excel and Ms Access

Software Installation

Hardware Maintenance

Store – Maintenance and Inventory Management

CAREER COUNTER

Store Manager Oct 2018 – Jul 2019

VN Enterprises, Chennai

Complete administration and stock maintenance

Display/post products in Online page

Provide updates on products to resellers

Maintain good rapport with Customer and Resellers

Respond to Customer and Reseller queries via phone/email

Coordinate with Logistics for shipment and tracking of orders

Involved in Promotion and sales of product

Provide end of day sales report

Store Supervisor Dec 2016 – Oct 2018

Londis off-license, London UK

Manage Inventory and supplies by receiving and storing products.

Daily check of stocks

Involved in billing and reporting end of day sales.

Promoting new products to the customer and bring additional sales.

Voluntarily helps Customer on need.

Product Support Engineer

HCL Technologies Limited, Chennai March 2015-April 2016

Providing Technical Support for British Telecom Customers

Dealing with Infinity Broadband and Copper Broadband troubleshooting

Involved in Telephone issue troubleshooting

Providing end of day report to Reporting Manager

Business Development Manager

ZenithBcorp, Chennai April 2014-March 2015

Creating and closing new business opportunities for the company

Work closely with delivery functions in ensuring successful execution of projects, allowing complete tracking of the engagement against business parameters set

Monitor and report on all activities and forecasts and provide relevant management information

Enhancing the revenue from existing customers and their affiliates

Providing support to customers, including transfer of information, presentations and training to customers & partners.

Supervisor- Hawkeye Tracking

Supreme Logistics, Kabul, Afghanistan 2010 -2013

Tracking and Troubleshooting the Satellite Device

Vehicles and Asset Tracking system

Tracking the trucks and providing the exact location for senior managements

Motivating and giving technical advice to team member

Providing end to end reports for senior managements

Interacting and providing the best solution for team member

Troubleshooting and fixing the AVL’s (Automated Vehicle locator) in trucks.

Providing LATS and LONGS to senior management if incase of any incident and attack

Senior Technical Support Officer

Sutherland Global Services, Chennai 2008-2010

Dell Tech Support Officer for US based Customers

Providing Technical support for Dell customers

Troubleshooting and installing printer software’s and other needed installation remotely.

Hands-on experience in different type of network solutions.

Provides Desktop Support/ Services to client

Involved in Dell Desktop/Printers accessories sales at the end of the calls.

ACHIEVEMENTS

Best Employee with exceed expectation in performance review for two consecutive years (2011 and 2012) in Supreme Logistics.

PERSONAL DETAILS

Age and Date of Birth : 32 yrs. (24th Jul 1986)

Nationality : Indian

Sex : Male

Marital Status : Married

Languages : English, Tamil, Hindi

Passport Number : T3541093, Old passport No: J0864717

Visa : Work – Yearly Resident

DECLARATION

I hereby declare that the above said information’s are true to the best of my knowledge.

Date : 25-Jul-2019

Place : Doha, Qatar. Arveen Prasad T

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