ARVEEN PRASAD T
Doha, Qatar
Phone: +974-****-**** Email: ******.**********@*****.***
Objective
Seeking a challenging and innovative job for which I can use my strong organizational, educational, and exceptional people skills as part of a team to increase my level of expertise and thereby contributing to the growth of the organization.
SCHOLASTIC
Diploma in Airlines and Management
Kuoni, Chennai.
Malaysian Tourism Board Certified.
IATA Certified.
AREAS OF KEY EMPHASIS
Communication & Presentation Skills
Interpersonal Skills
Analytical and Problem-solving Skills
Decision-making and Leadership Skills
Client Management
Good knowledge in Ms Word, Ms Excel and Ms Access
Software Installation
Hardware Maintenance
Store – Maintenance and Inventory Management
CAREER COUNTER
Store Manager Oct 2018 – Jul 2019
VN Enterprises, Chennai
Complete administration and stock maintenance
Display/post products in Online page
Provide updates on products to resellers
Maintain good rapport with Customer and Resellers
Respond to Customer and Reseller queries via phone/email
Coordinate with Logistics for shipment and tracking of orders
Involved in Promotion and sales of product
Provide end of day sales report
Store Supervisor Dec 2016 – Oct 2018
Londis off-license, London UK
Manage Inventory and supplies by receiving and storing products.
Daily check of stocks
Involved in billing and reporting end of day sales.
Promoting new products to the customer and bring additional sales.
Voluntarily helps Customer on need.
Product Support Engineer
HCL Technologies Limited, Chennai March 2015-April 2016
Providing Technical Support for British Telecom Customers
Dealing with Infinity Broadband and Copper Broadband troubleshooting
Involved in Telephone issue troubleshooting
Providing end of day report to Reporting Manager
Business Development Manager
ZenithBcorp, Chennai April 2014-March 2015
Creating and closing new business opportunities for the company
Work closely with delivery functions in ensuring successful execution of projects, allowing complete tracking of the engagement against business parameters set
Monitor and report on all activities and forecasts and provide relevant management information
Enhancing the revenue from existing customers and their affiliates
Providing support to customers, including transfer of information, presentations and training to customers & partners.
Supervisor- Hawkeye Tracking
Supreme Logistics, Kabul, Afghanistan 2010 -2013
Tracking and Troubleshooting the Satellite Device
Vehicles and Asset Tracking system
Tracking the trucks and providing the exact location for senior managements
Motivating and giving technical advice to team member
Providing end to end reports for senior managements
Interacting and providing the best solution for team member
Troubleshooting and fixing the AVL’s (Automated Vehicle locator) in trucks.
Providing LATS and LONGS to senior management if incase of any incident and attack
Senior Technical Support Officer
Sutherland Global Services, Chennai 2008-2010
Dell Tech Support Officer for US based Customers
Providing Technical support for Dell customers
Troubleshooting and installing printer software’s and other needed installation remotely.
Hands-on experience in different type of network solutions.
Provides Desktop Support/ Services to client
Involved in Dell Desktop/Printers accessories sales at the end of the calls.
ACHIEVEMENTS
Best Employee with exceed expectation in performance review for two consecutive years (2011 and 2012) in Supreme Logistics.
PERSONAL DETAILS
Age and Date of Birth : 32 yrs. (24th Jul 1986)
Nationality : Indian
Sex : Male
Marital Status : Married
Languages : English, Tamil, Hindi
Passport Number : T3541093, Old passport No: J0864717
Visa : Work – Yearly Resident
DECLARATION
I hereby declare that the above said information’s are true to the best of my knowledge.
Date : 25-Jul-2019
Place : Doha, Qatar. Arveen Prasad T