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IT Support & Systems Administrator Resume
Canal Winchester, OH
... software support Documented incidents and solutions using ticketing systems Supported users and devices remotely using remote desktop protocol (RDP) Provided inquiries regarding computer hardware and software operation to resolve problems Installed, ... - Aug 28
... software support Documented incidents and solutions using ticketing systems Supported users and devices remotely using remote desktop protocol (RDP) Provided inquiries regarding computer hardware and software operation to resolve problems Installed, ... - Aug 28
Sr. VMware & Windows Systems Engineer
Westerville, OH
... 2003, 2000 on HP, Cisco UCS, Dell Bare metal Servers, proficient in administering and managing applications in Azure Cloud. ... Windows Server and Desktop administration. Upgraded RHEL 5.0/5.1 to 5.5/6.5 along with the middleware applications support ... - Aug 03
... 2003, 2000 on HP, Cisco UCS, Dell Bare metal Servers, proficient in administering and managing applications in Azure Cloud. ... Windows Server and Desktop administration. Upgraded RHEL 5.0/5.1 to 5.5/6.5 along with the middleware applications support ... - Aug 03
Executive Administrative & Office Management Professional
Columbus, OH
... Internal employee customer service Microsoft Outlook Social media management Transcription CRM software Clerical experience Desktop Support Dealership experience Human resources Call Center Experience Phone communication Adobe Acrobat Typing ... - Jul 13
... Internal employee customer service Microsoft Outlook Social media management Transcription CRM software Clerical experience Desktop Support Dealership experience Human resources Call Center Experience Phone communication Adobe Acrobat Typing ... - Jul 13
Data Warehouse & BI Architect (Oracle Expert)
Plain City, OH
... (Lineage Harvester) Data Modeling Dimensional Modeling, Data Vault 2.0, Relational Data Warehousing, MDM (Informatica MDM, Dell Boomi), ERWin Data Modeler Big Data HDFS, Hadoop, Hive, Impala, Spark Databases Oracle, DB2, SQL Server, Teradata, SQL, ... - Jul 02
... (Lineage Harvester) Data Modeling Dimensional Modeling, Data Vault 2.0, Relational Data Warehousing, MDM (Informatica MDM, Dell Boomi), ERWin Data Modeler Big Data HDFS, Hadoop, Hive, Impala, Spark Databases Oracle, DB2, SQL Server, Teradata, SQL, ... - Jul 02
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30
... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP Portfolio Optimization & Modernization Pilot (eAPM), supporting enterprise-wide efficiency and modernization goals. Acted as ... - May 30
Systems Administrator - IAM, Intune & Entra ID Expert
Columbus, OH
... Tier 1–2 support for hardware, software, and network issues JPMorgan Chase (Contract) Columbus Ohio Nov 2017 – Feb 2019 Desktop Support Analyst Responsibilities: • Delivered Tier 2 support to over 5,000 enterprise users in a high-demand banking ... - May 18
... Tier 1–2 support for hardware, software, and network issues JPMorgan Chase (Contract) Columbus Ohio Nov 2017 – Feb 2019 Desktop Support Analyst Responsibilities: • Delivered Tier 2 support to over 5,000 enterprise users in a high-demand banking ... - May 18
Customer Support Leader with Escalation Expertise
Columbus, OH
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13
... Technician – PCCW Teleservices May 2000 – Oct 2017 • Provided technical and customer support in contact center environments EDUCATION University of Phoenix – Desktop Support DeVry University – Computer Information Systems Dover High School – Diploma - May 13
Efficient Administrative Professional with Security Clearances
Columbus, OH
... Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office Management: Data Entry, Email Management, Scheduling, ... - Apr 20
... Office Suite, Google Workspace, Microsoft Dynamics 365, ServiceNow, Salesforce, Kronos, Taleo, Slack Technical Support: Remote Desktop, Windows OS, Network & Hardware Support, IVR Systems Office Management: Data Entry, Email Management, Scheduling, ... - Apr 20
Emerging International Affairs Professional with Public Service
Columbus, OH, 43229
... GEOG 1003: Society and Geography District of Columbia Researcher November 2025 - November 2025 ● Researched on how over tourism in islands of Unguja and Pemba (Zanzibar) negatively impacts surrounding people and environment ● Offered possible ... - Apr 04
... GEOG 1003: Society and Geography District of Columbia Researcher November 2025 - November 2025 ● Researched on how over tourism in islands of Unguja and Pemba (Zanzibar) negatively impacts surrounding people and environment ● Offered possible ... - Apr 04
Certified Scrum Master with Agile Leadership Experience
Columbus, OH
... Dell, Austin, TX 12/2018-11/2021 Scrum Master ●As a Scrum Master, I served as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery ... - Mar 30
... Dell, Austin, TX 12/2018-11/2021 Scrum Master ●As a Scrum Master, I served as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery ... - Mar 30