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Information Technology Specialist

Massapequa, NY
January 06, 2020

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Rosenaldie Arianne Beauvais • 516-***-**** • LinkedIn: rosenaldie-beauvais



New York Institute of Technology - New York, NY Anticipated Graduation: May 2020 Information Technology BS

Activities: Association for Computing Machinery (ACM) Honors: The National Society of Leadership and Success (NSLS) St. John The Baptist DHS - West Islip, NY June 2015 High School Regents Diploma


CANY- New York, NY October 2018-May 2019

IT Specialist Intern

• Organized the planning and installation for hardware and software upgrades to system and network equipment with minimal service interruptions

• Installs, configures and troubleshooted desktop systems, workstations, servers, and network issues

• Configured and maintained company’s remote access/VPN

• Imaged, configured and updated desktops and laptops to customer standards.

• Assist in maintaining computers, system backups, printers, and other IT equipment

• Monitor and triage Helpdesk support request

• Performed computer hardware repairs

• Trained new incoming employees and developed teamwork ethics New York Institute of Technology - New York, NY September 2016-April 2019 IT Consultant

• Programming languages

such as HTML, CSS,

Javascript, and JAVA

• Install, operate and

configure MS

Office 2003-2016, and

office 365.

• Install, update, upgrade

migrate, and use of

Windows XP, Vista, 7, 8/8.1,

10, macOS and popular

Linux distributions such as

Linux Mint and Ubuntu.

• Install and configure


using Virtual Box and



• Android devices such as

smartphones, wearables,

and tablets. Android os

from versions android 4.2 to

8.1, play store apps and


• Apple devices such as

smartphones, wearables,

and tablets. IOS versions 5

to 11, app store apps and


• Manage folders and apply

file access permissions.

• CSS3

• JavaServlets

• Networking

• Python,Ruby, C#

• Operating Systems

• DataBase

• Leadership

• AWS Services

• Mobile Design and Applications

• Cloud and Machine Learning


• Engineering

• Teamwork

• Software

• Active Listener

• Customer Service

• Ticketing Systems

• Project Management

• Analytical Thinker

• Security Foundations

• Communication

• Server Maintenance

• Microsoft Azure Platform

• Cloud Infrastructure

• Migration

• Time Management

• PHP: Server-side scripting

• Languages(s): English,

American Sign Language

(ASL), French, Spanish, and

Haitian Creole.

• Installed, configured, tested, and troubleshot end-user desktops and related hardware and exclusive software projects. Conducted research and help managed implementation projects for technology throughout the firm including network improvements and new software applications.

• Diagnosed software issues, install updates and troubleshoot PC slowdowns/crashes, and remove malicious programs.

• Worked with internal clients throughout the firm, responding to and managing technology requests.

Wilen Group: Farmingdale - NY May 2016-August 2018 Information Systems and Communications Technology Intern

• Planned, documented, and communicated phases of software development projects.

• Drafted PowerPoint presentations for different audiences.

• Analyzed IT statistics.

• Prepared operational and management reports.

• Attended and supported the preparation of meetings, conferences, workshops and other events. BestBuy Mobile - New York, NY February 2014- May 2016 Mobile Sales Consultant

• Worked with customers by using sales skills such as working with customer contracts, electronic warranties, customer payments, and cash and credit card/check transactions to build complex, connected solutions in a fast-paced working environment for the customers.

• Developed, maintained, and communicated strongly with up-to-date knowledge of technology, cellular devices, cellular plans, and service features such as electronic warranty plans.

• Used innovative training tools and all the resources in my working environment to stay up to date, confident, and to strive for profitable growth in achieving the monthly departmental goals.

• Troubleshot various smart phone issues as first contact for customers. Certifications:

• Certified Information Security

• Network Systems Technician

• CompTIA A+

• CompTIA A+ CIOS IT Operations Specialist

• CompTIA Network+

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