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Manager Customer Service

Location:
Pretoria, Gauteng, South Africa
Salary:
12000
Posted:
December 31, 2019

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Resume:

CURRICULUM

VITAE

PERSONAL DETAILS

Name : Patience

Surname: Lazaro

Sex: Female

Cell number: +27-616-***-*** / +27-731-***-***

Email address: ada6id@r.postjobfree.com

Residential Address: 44A Noord

Rustenburg, 0300

South Africa

D.O.B: 11 February 1996

Marital status: Married

Nationality: Zimbabwean

Languages: English, Shona and Ndebele

Religion: Christianity

OBJECTIVE

• To conduct full time employment at your company premises ACADEMIC QUALIFICTIONS

BACHELOR OF SCIENCE HONOURS DEGREE IN ACCOUTANCY from Chinhoyi University of Technology - (Zimbabwe 2014 to 2017) BACHELORS DEGREE IN COST AND MANAGEMENT ACCOUNTING, SAQA NQF 7

THREE ADVANCED LEVEL SUBJECTS (ZIMSEC 2013) – Chinhoyi 2 High School

TEN ORDINARY LEVEL SUBJECTS including Mathematics, Science and English (ZIMSEC 2011) - Chinhoyi 2 High School

CLEAN CLASS FOUR DRIVER’S LICENCE (Zimbabwean)

KEY SKILLS

- Excellent communication skills

- Extremely committed, loyal, enthusiastic

- Believe in team work to achieve good results

- Innovative and flexible

- Able to work under pressure

- Excellent customer service

- Leadership skills

- Enterprising in any working conditions

- Creative, highly disciplined

- Well groomed and presentable

- Analytical

EMPLOYEMENT HISTORY

Company Name and

Position held

Duration Duties

Lobels Bread Private

Limited (Head office

Zimbabwe)

Worked as an Accounts

Intern

1 Year

2016

1. CASH MANAGEMENT

Depositing company`s cash to

the respective banks

Handling company`s petty cash

Preparing Bank Reconciliation

Statements

Daily counting of closing Cash

Balances

Preparing weekly and monthly

projections for cash flow

forecast

2. STOCK MANAGEMENT

• Conducting monthly stock take

• Consignment Stocks reconciliations

3. DEBTORS CONTROL

• Posting of branch sales deposits

• Debtors follow ups

• Posting of Drivers fuel receipts

• Checking customer journals

• Key account reconciliations

• Individual debtors reconciliations

• Cash sale reconciliations

• Prepayments reconciliations

4. CREDITORS CONTROL

• Making suppliers` payments

• Reconciling suppliers’ accounts and

handling suppliers’ queries

5. FINANCIAL REPORTING

• Preparation of Financial statements

and month end reports

• Variance Analysis

Shons Finance Services

( a microfinance bank in

Zimbabwe)

Worked as a Loans

Officer

1 year

2018

Duties carried out:

• Evaluating loan applications and

documentation by confirming credit

worthiness

• Improving loan applications and

documentation by informing applicant

of additional requirements

• Executing front office duties

• Completing loan contracts by

explaining provisions to applicant,

obtaining signatures and notarizations,

collecting fees

• Helping customers by answering

questions and responding to requests.

• Maintaining customer confidence by

keeping loan information confidential.

• Handling petty cash of the bank •

Handling and receipting cash and

swipe repayments of the bank from

customers

• Preparation of repayment reports •

Debt collection

Pythons Business

Consultants cc

( Institute that offers

health and safety

trainings), South Africa

Currently working as an

Accounting Officer and

Accounts department

supervisor

March

2019 to

date

Duties :

• Submitting all company tax returns

(ITR14, EMP201, VAT201, IRP6) and

paying company tax

• Ensuring that the company is being

tax compliant

• Managing all company finances

• Supervising the accounts department

• Budget preparation

• Preparation of Financial statements

• Preparation of financial reports

• Presenting financial reports to

stakeholders and internal stuff

• Debt collection for the company

• Managing company creditors

• Payroll preparation and processing of

employees’ salaries

• Preparing tax invoices and quotations

for all clients

• Assisting the administration

department to organize trainings

• Assisting the Marketing director with

company contracts and marketing

• Managing company bank accounts

COMPUTER LITERACY

• Sage Line 1000 Accounting system

• MS Office Suite

• MS Windows

• Banker’s Realm system

• Email Applications

• Paynet (Online Corporate Payments System)

• Very Good Microsoft excel skills

• SARS online E-filing application

HOBBIES

- Gardening

- Reading novels and news papers

- Puzzles (Crosswords)

- Team sports

REFEREES

Human Resources Manager, Lobels Bread

Tellme Madidi

+263-***-***-***

Financial Accountant, Lobels Bread

Rindayi Mbiriri

+263-***-***-***

Loan Officer, Shons Finance Services

Tariro Magaya

+263-***-***-***

Operations Manager, Pythons Business Consultants

Etwell Mutsungi

Contact details: +27-722-***-***



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