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Customer Service Marketing Manager

Location:
Lagos Island, Lagos, Nigeria
Posted:
December 21, 2019

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Resume:

Career Objective:

Contributing my skills and technical know-how in a dynamic environment towards the attainment of the organization’s corporate goals with continual improvement of my competencies from research and learning

Professional Summary:

I am a customer service SME who enjoys providing customer solutions. I am also a team-orientated accountant skillful at creating clear and comprehensive financial reports to present to senior management. I enjoy being a part of a dynamic team. I am also highly analytical, results-driven tax accounting specialist who works quickly and accurately under tight deadlines.

I do have extensive knowledge of Microsoft word and Excel, Resourceful Accounting Professional excelling at designing efficient quality control procedures and maintaining sound internal controls.

I am a proactive marketing manager with 3 years product management experience in a small start-up business environment.

Skills:

Customer Service Delivery

Customer Operations

Data Mining

Financial Modeling Capability

Accounting procedures consultant

MS Office Suite

Educational Qualifications and Certificates Obtained:

August 2017:

oB.SC in Business Administration & Management with Distinction, Cross River University of Technology Calabar.

September 2015:

oCertificate of Completion on Microsoft Project (MSP) software training.

June 2006: W.A.E.C; Saint Patrick Secondary Commercial School Ikom, Cross River.

Work Experience:

2019: Outcess Solutions Center

oKYC compliance officer for Airtel

oManaging customer information

oCustomer issues resolution

2018: NYSC Waziri Umaru Polytechnic Birnin-Kebbi; Kebbi State

oAdministrative duties.

oActive N.Y.S.C community development activities involvement.

2016 - 2017: Head of International Project Management Association Young Crew, FUT, Akure.

oOrganized trainings and workshops for members;

oOrganized Internal Project management competition

2008-2016: Video editor Cross River Broadcasting Corporation.

Video editing

Recording and coverage

Interests:

Learning, Team Building and Brain storming

Referee:

Mr Paul Manyo Ojong

Chairman: Cocoa Association of Nigeria

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