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Sales Office Assistant

Zirakpur, Punjab, India
December 19, 2019

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H.No. *** Wadhawa Nagar, Baltana NAC Zirakpur, Distt Mohali

Mobile No -855-***-****

Himani Sharma

Highlights of Skills

Experience with telecom industry of more than7 years

Strong analytical skills. Advanced computing skills (MS Office – Excel, MS-Access, Word and PowerPoint).

Having working Experience of various fields of Telecom industry in Sales (Prepaid-Poatpaid) MIS & Alternate Nodal Officer.

Work Experience 6+ yrs. – 2010 to 2017 ( Aircel, Reliance Communications, Vodafone Essar,Videocon Telecom)

: ( GSM Operation) – (Punjab Circle)

Nodal Officer: Since Sept’ 2014 to Till Date.

Location: Mohali Phase 7 Industrial Area.

Profile : Alternate Nodal Officer and MIS Reporting.

Activities handled:

Handling Daily Basis LEAs CDRs/ IMEIs Request.

Location Tracking.

Monthly Reports on the basis of CDRs, Interception.

Handling Court Cases.

Monthly Report Submit to TERM CELL & LEAs.

Monthly CAF Audit.

.: (GSM Operation) – (Punjab Circle)

MIS Executive - Dec-2012 to July-2014.

Location : Mohali Phase 8 Industrial Area.

Profile : VBS Marketing – MIS.

Bill Plan Mix

Acquisition Churn

Gross Adds

Gross Net Trend

Acquisition Revenue

Top Ten Plan Segment Wise, Channel wise, Sourcing Wise

Plan wise acquisitions - Month End

Plan wise Sub base - Month End

: (Haryana Circle –Postpaid Sales).

Sales Co-ordinator – Feb’2012 to Dec’2012

Location : DLF IT Park – Chandigarh

Profile : Sales MIS

Monitoring and analysis sales performance and coordinating with PAN Haryana Circle, Retail Channel, Reliance Mobile Store, Mini Reliance Mobile Store, Direct Channels (DST/DSA), Corporate Channels (SAs, KAMs) and Reliance Web Worlds (COCOs) tracking their productivity and reporting to Circle Sales Head.

Daily DATA analysis on Circle Post paid activations, NWA & sharing findings recommendations and reporting these to the concerned Circle Vertical Head, Circle Sales Head on Daily, weekly & Monthly basis.

Tracking targets vs achievements, Growth analysis, Trend Analysis & sharing it with the retail managers, retail leads, cluster coordinator & cluster heads.

Tracking OTAF gap report & ensuring the fulfilment of the gap.

Supporting circle commercial team by providing the channel partner wise OTAF data for closure of various Post-paid schemes.

Tracking of Target vs Achievement product wise (Mobile/Hello/Data Card).


Sales Co-Ordinator: Nov’2010 to Feb’2012.

Location: Mohali – Phase 7 Industrial Area.

Profile: Punjab Circle – Distribution Sales MIS.

Preparing, Reporting & analyzing on daily/weekly/monthly sales & marketing KPIs (UAO/USBO/URO).

Coordinated entire Day to Day activities related to Distributor Primary, Secondary for the Chandigarh Zone with 14 distributors and around 06 channel sales managers.

Preparation of target v/s achievement.

Source of Management Information System (MIS) through expert knowledge of PRETUPS, DMS & IDAM.

Handling entire device promoter manpower (daily sales/ performance/ attendance/ documentation etc.)

Responsible for login of Post-paid sales after validation.

Maintain DST Manpower.

Partial involvement in Admin HR activities.

Education Background

Graduate - Bachelor of Arts - (From 2006 to 2010)

Punjab University (Chandigarh).

Professional Certification

Basic Computer Course (Operating System, MS Office – Word, Excel, PowerPoint) from NIIT.

Personal Profile

Year of Birth: 1986

Sex: Female

Language Known: English, Punjabi and Hindi

Place : Chandigarh

Date :

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