Customer Service Home Health

PATRICE GODHIGH JOINER\ Columbus, Ohio, USA Mobile: 380-***-**** Email:

***************@*****.***\ Birthplace: Cincinnati, Ohio, USA Professional Summary\ Passionate and dedicated professional in healthcare support services and client transportation through Caring Safe Health Solutions, demonstrating reliability, safety, and client-centered care.

Additional experience teaching and coordinating programs in international schools across Ethiopia. Skilled in curriculum development, student support, and teacher training, with a strong commitment to fostering inclusive, engaging, and supportive learning environments. Professional Experience

Healthcare and Transportation Provider\ Caring Safe Health Solutions – Columbus, Ohio\ 2017 – Present Home Health Aide

Patient Safety and Mobility Assistant

Route and time management planning

Vehicle maintenance and Safety Compliance

Deliver excellent customer service and client-centered care. Healthcare Assistant\ Ancient of Days – Shashemene, Ethiopia\ 2010 – 2017 Provided healthcare support for elderly and HIV/AIDS patients. Assisted with medical appointments and safe transportation. Supported daily living needs including home cleaning and care. Assisted with medication management and adherence. Learning Support Assistant\ Cambridge Academy Ethiopia – Addis Ababa, Ethiopia\ October 2010 – 2017 Assist lead teacher in classroom instruction and student learning activities. Create customized learning tools to meet diverse student needs. Support differentiated instruction for students requiring extra help. Education\ National College\ Associate's degree in Medical Assistance\ Certificate in Pharmacy Technician\ September 2008 – June 2010

Skills

Effective communication with all age groups

Home-schooling and tutoring expertise

Health and wellness care experience

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Safe client transport & healthcare compliance knowledge Curriculum design and assessment

Classroom and event management

Scheduling and time management

Teamwork, leadership, and staff training

Conflict resolution and problem-solving

Core Qualities

Team-Oriented & Leadership Driven

Innovative & Resourceful

Dedicated & Hardworking

Punctual & Reliable

Motivational & Inspiring

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