Development Manager Business
Resume:
Achievements
Reduced the production cost by 20% in
after the joining.
Unbitted Employee of the year
Buisness Development Manager
About Me
Employment History
A Business Development manager is responsible for
leading the Sale and possibility efforts for a business, service, or product. They estimate market demand and lead a Marketing plan & team to develop and
implement creative and unique strategies to drive
customer interest through multiple media channels
and try to achieve a healthy sale target.
Hard Skill
Business Financial modeling
and reporting
Data mining and analysis
Financial accounting
Business valuation
Advanced Business proficiency
Manage and Making plan for
others department in business
Soft Skill
Observation
Decision making
Communication
Multi-tasking
Education Background
BA Hons- Department Of Philosophy
Under University of Dhaka
Completed in 2016
HSC
Group Of Humanities
Completed in 2012
SSC
Group of Humanities
Completed in 2010
My Contact
************@*****.***
H:Kha-111, Jagoroni Club Road, South
Badda,Dhaka
1. Business Development Manager (1.7 yrs)
(1 Jan 2023 - Mar 2024)
15th Century Coffee & Bakery
2. Operation Manager (2 yrs)
(1 Jan 2021 - 28 Dec 2022)
The Garden Cafe (Nizam Enterprise)
3. Business Manager (Operation & Training) (2.2 yrs)
(26 Nov 2018 - 30 Dec 2020)
Boost Juice Bangladesh (Nirvanza agro Ltd.,Sehzad group ) 4. Shift Manager & Head Barista (2.8 yrs)
(1 Jan 2016 - 30 Sep 2018)
Cold Stone Creamery (Esquire Group/Olive tree foods) 5. Buddy trainer Barista & Service (2.2 yrs)
(1 Sep 2013 - 30 Nov 2015)
Fish & Co. (Orion Group)
6. Supervisor & Cashier & Barista trainer (3.7 yrs)
(1 Jan 2010 - 30 Aug 2013)
Kenny Rogers Roasters (CDL Development ltd)
Barista/BartenderTraining & Cours
Total Year of Experience: 14.5 yrs
BANGLADESH
JONAHID HASAN
Experienced culinary and hospitality professional with over 12 years in middle and heigher management roles across local and franchised cafes and restaurants. Seeking a position where I can apply my expertise in operational leadership, team management, and customer satisfaction to enhance business performance. Eager to drive efficiency, maintain brand standards, and contribute to creating memorable dining experiences in a dynamic and growing establishment.
Career Objective:
Career Summary:
Seasoned hospitality professional with a strong background in managing day-to-day operations of local and franchised cafes and restaurants. Proven success in overseeing staff, optimizing workflows, and ensuring compliance with brand and quality standards. Skilled in budget management, inventory control, and maintaining strong vendor relationships. Adept at fostering positive team environments and delivering exceptional guest service. Strong understanding of the food and beverage industry, customer preferences, and emerging trends. Known for a hands-on management style, problem- solving capabilities, and a passion for delivering consistent results in fast-paced, high- pressure environments.
JONAHID HASAN
Profesional Experiance
1. Business Development Manager
(1 Jan 2023 - March 2024)
15th Century Coffee & Bakery
Area of Expertise:
Business Operation Development & Execute plan (1.6 yrs) Duties/Responsibilities:
Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions. Collaborated with executive leadership on strategic planning initiatives to drive business growth. Reduced operational costs through effective budget management and cost-saving strategies. Developed comprehensive training programs for staff, enhancing team performance and skill sets.
Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.
Improved overall productivity with the introduction of innovative process improvement initiatives. Led cross-functional teams to achieve company goals, fostering collaboration and communication.
Streamlined operational processes by identifying inefficiencies and implementing best practices. Oversaw supply chain management, ensuring timely delivery of products and services to customers.
Managed crisis situations effectively by developing response plans in advance. Managed vendor relationships, negotiating contracts for maximum value and efficiency. Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
2. Operation Manager
(1 Jan 2021 - 28 Dec 2022)
Garden Cafe (Nizam Enterprise)
Area of Expertise:
1. Business Analyst (1.9 yrs),
2. Development organization (0.2 yr),
3. Policy Making (0.2 yr)
Duties/Responsibilities:
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency. Led hiring, on boarding and training of new hires to fulfil business requirements. 3. Business Manager (Operation & Training)
(26 Nov 2018 - 30 Dec 2020)
Boost Juice Bangladesh (Nirvanza agro Ltd. (Sehzad group ) Area of Expertise:
1. Cost control & suggestive sale (2.1 yrs),
2. Guest Relation (0.7 yr),
3. Training & Development (0.7 yr)
Duties/Responsibilities:
Communicated with customers and vendors positively with particular attention to problem resolution.
Executed business plans to further strengthen and maximize territory sales and profits. Developed initial sales roadmaps and market strategies to promote successful product launches. Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Cost Control. Research & Development (R&D)
4. Shift Manager & Head Barista
(1 Jan 2016 - 30 Sep 2018)
Cold Stone Creamery (Esquire Group/Olive tree foods) Area of Expertise:
1. Cash Management (1.7 yrs),
2. Customer Support/ Client Service (0.5 yr),
3. Inventory/ Store Management (0.5 yr)
Duties/Responsibilities:
Promoted a positive work environment through open communication and constructive feedback.
Tracked receipts, employee hours, and inventory movements. Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Running Smooth Shifts, making Roaster. Work Under Pressure and ensure 100% people management. Focus on up selling and Customer Service with satisfaction. 6. Supervisor & Buddy trainer
(1 Jan 2010 - 30 Aug 2013)
Kenny Rogers Roasters (CDL Development ltd)
Area of Expertise:
1. Cash Management (3.6 yrs),
2. Supervise staff (0.8 yr),
3. Training & Development (0.8 yr)
Duties/Responsibilities:
Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly Cash management and proper accountability ensures. Making daily cleaning plan and target selling plan. Inventory and roster run. Quality assurance.
Staff service Trainer.
Barista & Bartender Trainer.
5. Buddy trainer
(1 Sep 2013 - 30 Nov 2015)
Fish & Co. (Orion Group)
Area of Expertise:
1. Customer Support/ Client Service (1.4 yrs),
2. Trainer/ Faculty (0.8 yr)
Duties/Responsibilities:
Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
Cash management and proper accountability ensures. Making daily cleaning plan and target selling plan. Inventory and roster run. Quality assurance.
Service & Barista Trainer.
Proper shift opening and closing
Academic Qualification:
ProfessionalTraining Summary:
Personal Details :
Father's Name : Mojibur Rahman
Mother's Name : Jamila Begum
Date of Birth : 3 Aug 1993
Gender : Male
Height (Meter) : 2
Weight (Kg) : 190
Marital Status : Unmarried
Nationality : Bangladeshi
Religion : Islam
Permanent Address : Bhadarti Kasem Alir Bari., Kaliganj, Kaliganj, Gazipur 1720 Current Location : Dhaka
Announcement :
I do hereby declare that all information presented in this Resume is correct to the best of my knowledge.
Signature Date Jonahid Hasan
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