Program Operations Records Management

CHERIE LEONARDINI

Salinas CA * 831-***-**** * *****************@*****.***

PROFESSIONAL SUMMARY

Caring and skilled shelter Monitor passionate about positively impacting programs and helping

participants by providing expert support, Familiar with shelter Monitor and always looking for

‘ways to improve operations and personalize assistance, Well-organized and resourceful with

detail-oriented and conscientious approach.

Support day-to-day program operations with expertise in records management and resource

coordination. Skillful meet diverse needs and address issues to maintain efficiency and,

program outreach, Demonstrated success in building long-lasting relationships,

Experienced caregiver with over 10 years of experience in caretaking. Excellent reputation for

resolving problems and improving customer satisfaction,

Enthusiastic care provider eager to contribute to team success throughout hard work,

attention to detail and excellent organizational skills. Motivated to learn, grow

Caregiver with over 10 years of successful experience in caregiving and shelter Monitor

Recognized consistently for performance excellence and contributions to success in caregiving

Industry, Strengths in Shelter monitor and caregiving backed by training

SKILLS

+ Responsible + Critical thinking

+ Data management + Interpersonal Communication

+ Self-motivated professional + Reading comprehension

+ Supervision + Analytical skills

+ Planning and Coordination + Computer proficiency

+ Training & Development + Disoriented

WORK HISTORY

Shelter Monitor

‘Community Homeless Solutions - Salinas, CA (03/2020 - 04/2021

+ Identified service gaps and located needed resources for individuals, including housing,

work placement and other support

+ Educated potential participants on available services and processes to engage In program.

+ Detailed program operations and participant activities with comprehensive recordkeeping

+ Worked with clients to improve life choices and maximize benefits of programs.

+ Compiled socioeconomic data for specific program eligibility determinations and large:

scale research purposes.

+ Determined needed and relevant interventions based on each client's cognitive abilities

‘and current needs.

+ Improved clients’ coping with routine life activities such as food budgeting and rental

payments,

+ Used Microsoft Word and other software tools to create documents and other

‘communications

+ Worked flexible hours; night, weekend, and holiday shifts

‘+ Resolved problems, improved operations and provided exceptional service.

Caregiver

IMSS - Salinas CA 05/2010- 12/2019

+ Kept close eye on client vital signs, administered medications and tracked behaviors to

keep healthcare supervisor well informed

+ Helped clients manage money, pay bills and shop for groceries or personal items,

+ Assisted clients with dally living needs, including bathing and personal grooming, to

‘maintain self-esteem and general wellness,

‘+ Recognized and reported abnormalities and/or changes in patients’ health status to case

manager.

+ Turned and positioned headband patients to prevent bedsores and maintain comfort

levels.

‘+ Kept patients mentally alert by entertaining, conversing and reading aloud to patients,

‘+ Performed household tasks such as laundry, dusting, washing dishes and vacuuming

+ Documented residents’ behavior in terms of mental status, sleeping and eating patterns in

‘medical record books.

EDUCATION

King City High School - King City, CA 06/1988

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