Customer Service Automation Project

Anthony E Maunu

Maple Valley, WA, *****

253-***-****

Email: *******@******.**

LinkedInhttps://www.linkedin.co

m/in/anthony-maunu-729993294/

TECHNICAL PROJECTS

[https://github.com/Maunton]

University Cyber Project—

Nmap, Hping3, assessments, email forensics, and reporting. SOC Automation Project —

Wazuh, Shuffle, TheHive, Sysmon, Digital Ocean cloud, and Windows 10. Tenable Nessus Essentials Scan—

Deployed Nessus on Ubuntu, scanned Kali Linux, assessed vulnerabilities. Active Directory, Splunk & Atomic Red Team —

Simulate cyber threats, validate Splunk detection with ATR payloads. SOAR EDR Integration and Automation Project—

Automated SOC tasks using Tines SOAR and LimaCharlie EDR. EDUCATION

Simplilearn – Cybersecurity Expert (SEC+, CCSP, CEH, Network+) Coursera – Google Cybersecurity Professional

South Puget Sound C.C. – Computer Aided Drafting

Clover Park Technical College – Basic Electronics

EXPERIENCE

Apex Delivery, Maple Valley, WA — Delivery Associate Efficient route management, problem-solving, attention to detail, customer service skills, and fast paced environment. Seattle Spa WH, Des Moines, WA — Technician/WH Manager Technical support, organization, multitasking, and customer support. Dimension4, Bremerton, WA — Production Drafting Associate Accuracy, compliance, and detailed schematic conversion. I.E.S. Controls, Port Orchard, WA — Electronic Technician Electronic controls assembly, testing, and precision. CERTIFICATIONS

Cybersecurity Professional Cert.

CompTIA Security +

OWASP Security Top 10

NIST SP 800-37,53,53A,53B

TECHNICAL SKILLS

- Burp Suite, Wireshark

- Python, SQL, Bash, PowerShell

- Linux, Windows, Android, Ios

- Splunk, Snort, LimaCharlie

- Active Directory, ServiceDesk

SOFT SKILLS

- Eagerness to learn

- Problem-solving

- Communication

- Attention to detail

- Teamwork

- Critical thinking

Contact this candidate