Account Manager Team Lead

Donna Hopfensperger

**** * ******* **** • Appleton, Wisconsin 54914 • 920-***-**** • **********@******.***

Professional Experience

Bring cohesiveness to your team with professionalism and solutions.

Core Competencies & Goals –To be an Asset.

Dynamic – enjoy people and use it to increase company position in the market.

Motivated – make decisions to improve myself and increase efficiency.

Team builder - by encouraging others and using what I learn to improve my process.

Walmart Grand Chute, WI January 28 – April 3, 2024

OGP Team lead

Assists management with the supervision of over 40 associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback: training associates on processes and procedures; providing direction and guidance to associates on member services approaches and techniques to ensure complaints and issues are resolved.

School Specialty Greenville, WI July 2017 – Jan 26, 2024

Enablement Specialist (April 2023 – January 26, 2024)

This role supports our customers through the E-Commerce channel by identifying customers who are not transacting via the electronic channel, communicating the benefits of online ordering, assisting with converting customers to online ordering.

Inside Sales / Account Manager (July 2017 – April 2023)

I assist school districts in purchasing school supplies, furniture, and building materials, and security. They purchase through bidding, and contracts.

Provides educational products and solutions to school districts, colleges, and early childhood programs.

Assist in driving marketing campaigns such as vendor promotions, trade show follow-up, and category product promotions.

Present business reviews to update the customer on how they are achieving their goals. And how to strengthen the relationship.

West Business Services Appleton, WI Aug 2015 – June 2017

Healthcare Sales Representative

Contacted hospitals, and cardiac clinics to present cardiac portfolio to physicians, cardiac, and respiratory management. Presented clinical options via webinar, e-mail, and telephone contact.

AMP American Marketing & Publishing Appleton, WI June 2015-Aug 2015

Field Account Sales Executive

Promoted advertising space online, and phone book to local community business’s using face to face sales and convincing companies to renew their advertising space and added new companies to the business.

Alta Resources Neenah, Wisconsin Jun 2014-Jan 2015

Account Manager

Energizer Accts (2014) Manage 200 wholesale and retail accounts by visiting and calling accounts.

Face to Face meetings with top ranked accounts for new business, and relationship building.

Successfully assisted National Account Manager in closing sales with closeout opportunities.

Promote advertising to wholesalers and retailers to assist in receiving the best margin.

Education

Bachelor of Science - Major: Marketing- Marian College, Fond du Lac, Wisconsin GPA: 3.78 1997

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