Customer Service Technical Support
Resume:
Destiny Harris
Apt ***
Yazoo City, MS 39194
*****************@*****.***
June 5, 2024
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.
I can be reached at the number above or at my email address. Sincerely,
Destiny Harris
June 2023 - Current
May 2023 - June 2023
October 2022 - May 2023
Destiny Harris
240 North Locust Street Apt 622 Yazoo City, MS 39194
769-***-**** • *****************@*****.***
Objective
Experienced professional seeking to fill a CSR or Technical Support position. Key Qualifications
● High School Diploma
● Typing speed of at least 30 WPM
● Ability to work any 8-hour shift schedule within any business hours
● 1+ years of customer service
● High speed internet connection with at least 10Mbps download/5Mbps upload
● Ability to navigate multiple applications and research solutions with ease
● Love helping people and guiding them to the best solution for their issue
● Strong people skills to build a genuine connection with a customer
● Problem solver who can patiently listen to, understand, and address complex customer issues
Work Experience
FC Associate 1, Amazon Fulfillment Center
1978 MS-22, Canton, MS 39046
● Scan customer orders
● Package items into boxes to get them ready for delivery Progressive Auto Service, TTEC
Remote
● Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
● Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
● Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
● Identify additional needs customers may have and help them to upgrade products or services
Server, Burger King
1430 Jerry Clower Blvd N Yazoo City, MS, 39194
December 2021 - August 2022
December 2020 - December 2021
May 2023
● Mathematical strengths.
● Time management skills.
● Cash register skills.
● Customers greeting.
● Credit and cash transactions.
● Customer satisfaction.
● Merchandise restocking.
● Customer service excellence.
● Worked flexible schedule and extra shifts to meet business needs.
● Operated cash register for cash, check and credit transactions with excellent accuracy levels.
Server, Wendy’s
232 Jerry Clower Blvd North Yazoo City, MS 39194
● Mathematical strengths.
● Time management skills.
● Cash register skills.
● Customers greeting.
● Credit and cash transactions.
● Customer satisfaction.
● Merchandise restocking.
● Customer service excellence.
● Worked flexible schedule and extra shifts to meet business needs.
● Operated cash register for cash, check and credit transactions with excellent accuracy levels.
Server, Sonic’s
1710 Carson Drive, Yazoo City, MS 39194
● Mathematical strengths.
● Time management skills.
● Cash register skills.
● Customers greeting.
● Credit and cash transactions.
● Customer satisfaction.
● Merchandise restocking.
● Customer service excellence.
● Worked flexible schedule and extra shifts to meet business needs.
● Operated cash register for cash, check and credit transactions with excellent accuracy levels.
Education & Certifications
High School Diploma
Yazoo City High School
● Graduated with a 3.7 GPA
References
Akelia Shelby - Manager of Michaels Management
Contact: ************@*****.*** ~ 662-***-****
Edwina Fox - Retired Counselor
Contact: **********@*****.*** ~ 601-***-****
Kristi White - Manager of Tower Automotive
Contact: **********@*****.*** ~ 662-***-****
Contact this candidate