Customer Service High School

Malachi J. Williams

*** ******* **

Woodburn, OR 97071

971-***-****

*******.***********@******.***

OBJECTIVE:

To gain further experience utilizing effective communication, strong customer relations, and innovative leadership skills with a reputable organization EDUCATION:

South Pointe HIGH SCHOOL- Pheonix, AZ

High School Diploma, 2020

Chemeketa Community College, Salem, OR

AAS in Cybersecurity, Current

EMPLOYMENT HISTORY:

Zwilling - Woodburn, OR

Key Holder, July 2023 – Current

• Shift leadership responsibilities

• Store opening and closing responsibilities along with POS and asset management

• Provide stellar customer service to maximize sales and elevate customer experience

• Knowledge in counting cash and processing credit card In-Home Daycare - Pheonix, AZ

Childcare, December 2018 - March 2021

• Perform childcare duties such as entertaining children and transporting them to school and other activities

• Track groceries and replenish them as needed

• Provide exceptional customer service by greeting and assisting parents

• Ensuring child safety

• Communicate with parents and guardians

SKILLS SUMMARY:

• Written Correspondence

• Excellent Organizational skills

• Computer Savvy (MS Word, Excel, PowerPoint, Teams, and Outlook)

• Effective Communication Skills

• Strong Customer Relations Skills

• Outstanding Record-keeping Skills

• Strong multi-tasking abilities

• Positive and enthusiastic

• Proficient time management skills

• Strong Project Management Skills

• Cash Handling

• Linux

• JavaScript

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