Customer Service High School
Resume:
Tanya Leighton
CSR
Berwick, ME *****
***************@*****.***
Customer service
Authorized to work in the US for any employer
Work Experience
Temp
Complete temp agency - Dover, NH
January 2018 to Present
08/05/2019
TANYA LEIGHTON
12 LYMAN ST
BERWICK, ME 03901
Card Services
17411667
The Federal Equal Credit Opportunity Act Prohibits creditors from discriminating against credit applicants on the basis of race, color,
religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because
all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised
any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this
creditor, The Bank of Missouri, is the FDIC Consumer Response Center, 1100 Walnut Street, Box #11, Kansas City, MO 64106.
Crew, retail, customer service representative, warehouse, barista Berwick, ME
January 2014 to December 2017
Server, csr, inbound and outbound calling, housekeeping private and hotel, retail Education
High school or equivalent in Civics and language arts Peabody high school - Peabody, MA
September 1991 to June 1994
High school or equivalent
Skills
• Barista Experience
• Coffee Experience
• POS
• Cashiering
• Cash Handling
• Food Service
• Serving Experience
• Shift Management
• Food Preparation
• Host/Hostess
• Cleaning Experience
• Merchandising
• Commercial Cleaning
• Retail Sales
• Busser
• English
• Food Safety
• Food Production
• Inventory Control
• Restaurant Experience
• Customer service
• Food Handling
• Loss Prevention
• Time management
• Hotel experience
• Cleaning
• Serving
• Phone etiquette
• Administrative Experience
• Guest Services
• Upselling
• Computer Operation
• Packaging
• Pricing
• Software troubleshooting
• Accounts receivable
• Leadership
• Basic math
• Manufacturing
• Bartending
• Desktop Support
• Network Support
Languages
• English - Expert
• English, Spanish - Expert
Assessments
Warehouse Associate — Expert
December 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Expert
Problem Solving — Completed
September 2018
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed
Customer Focus & Orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Memorization — Completed
August 2019
Measures a candidate's ability to commit product or merchandize information to memory and recall at a later time.
Full results: Completed
Work Style: Reliability — Highly Proficient
November 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Cleaner Fit — Highly Proficient
December 2020
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Sales Skills — Familiar
May 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Food Service: Customer Situations — Proficient
November 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate