Shanetel Davis
ad5yj3@r.postjobfree.com
Qualifications
Typing speed 70 wpm
Managerial and supervisory experience
Ability to maintain reserve under arduous conditions
Strong organization skills, eye for detail, excellent prioritization, strong analytical, writing, and
research skills
Conscientious and thorough
Highly motivated to achieve established goals
Reputation for excellence and high-quality service to clients
Strong commitment, vision, and leadership qualities
Effective working alone and as a cooperative team leader
Proficient in multiple software programs
Experience in Nautilus, LexisNexis, AML, Encompass, SoftPro
Memberships
Toastmasters International Communication and Leadership
Development Association
Sigma Kappa Delta - The English Honor Society
Psi Beta
Professional Experience
January 2022-Current-Depository Trust & Clearing Corporation-Senior Corporate and Municipal Underwriting Analyst
Assess and prioritize daily assigned workload to ensure accurate and timely completion of work. Review and process new issue eligibility requests for all sub issue types (including but not limited to, corporate/municipal bonds, equity/debt derivatives, preferred/common stocks, ETFs and corporate action issues) as well as all other operational tasks supported by the department.
Understand policies, procedures, systems and controls that govern and support the department.
Ensure strict adherence to procedures and critical time frames in order to meet departmental benchmarks and processing deadlines.
Cross-train with colleagues to build knowledge base for self and the department.
Contribute to activities outside the day to day operational processing including audits and other types of initiatives and exercises.
Exhibit strong communication and team work skills.
Align risk and control processes into day to day responsibilities to monitor and mitigate risk and escalate appropriately
Aug 2020-Jan 2022 J.P. Morgan Chase Auto Collections Specialist
Responsible for collection on past due auto loans. Negotiate and collaborate with clients in a metrics driven environment while navigating through multiple technologies.
December 2015-Aug 2020 Best Care Solutions/BCS Repairs Inc. Service Manager
Distribute and manage commercial service tickets in the NE, OK, KS, MO, and IA regions for
Chipotle Mexican Grill Restaurant along with Belk, Maurices, Dollar General, and Kohl's department
stores on the East coast. Service tickets range in degree from changing an outlet to refloating back of
house kitchen tile floors. All communication is completed through client's database and site along
with close communication with the facility specialists and managers.
June 2015-December 2015 Raymond James Bank Document Analyst (Contract Assignment)
Responsible for validating State and Federal regulation guidelines in the approval process
of SBL (Security Based Line) credit applications for existing Raymond James clients; to
include business, trust, and/or individual applicants.
Locate and examine loan applications, Trust, Limited Partnership, and Limited Liability
Company Agreements, and other required documents/forms for accuracy and
completeness.
Complete and examine background checks on applicants via Bridger Insight XG -
LexisNexis regulatory compliance system.
Proofread welcome letters and create welcome kits for new clients
December 2014-May 2015 Bank of America Collateral Analyst (Contract Assignment)
Conducted research to locate mortgage collateral files (original mortgage notes) with custodian,
requestor and or internal systems through trained processes and procedures.
May 2013-Decebmer 2014 HSBC Loan Servicing Rep III
Responsible for advanced and specialized loan processing activities.
Ensured timely completion and compliance with established internal standards and external
regulations.
Default support to include charge-off activities,
Specialized activities with ARMs, HELOCs, escrow, usury, taxes/insurance and credit bureau
research,
services released and payment servicing.
October 2008-May 2013 Cyprexx Services Sr Preservation Coordinator
Procure services to complete the preservation of foreclosed REO assets.
Manage up to 225 properties monthly within strict deadlines with a daily, rapidly-changing
environment.
Communicate with client continuously providing updates and mandatory property information.
Communicate with field representatives to manage the initial service, timelines, standards, and
expectations.
Interview, evaluate and train field representatives to adhere to Cyprexx quality of service, ethics, and
professionalism.
Make immediate decisions concerning securing and hazardous situations.
Evaluate, negotiate, submit and approve service bids
Interview prospective vendors regarding quality and standards.
Stay current on laws and statutes regarding personal belongings, code enforcements, and
continually-changing client requirements.
Generate and distribute multiple daily reports for the team
Review and approve team reports
Evaluate, negotiate, and approve team bids
Disseminate emails to corresponding team members
Resolve issues received by bank officials and brokers
Receive and process team credit memos
Research payment overdue invoices