Customer Service Sales Associate
Resume:
PAULA
PHILLIPS
***********@*****.***
Lavon, TX 75166
outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
PROFESSIONAL SUMMARY
JCPenney distribution center - Customer Service Representative 09/2018 - Current
Citi Trends - Call center representative, Cashier/Sales Associate 07/2017 - Current
Glo Best Western - Front Desk Agent
DeSoto, TX • 11/2021 - 11/2022
Great Wolf Lodge - Housekeeping
08/2017 - 12/2017
Gates BBQ - Cashier and Customer Service and Host
10/2016 - 12/2016
Crossland Economy Studios - Housekeeping
08/2016 - 09/2016
kohls
10/2011 - 03/2012
cashier Sales
WORK HISTORY
• Great customer service fast fun and efficient
Confirmed important personal and payment information for compliance with security and payment card industry standards.
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Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
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Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
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Welcomed each new arrival pleasantly and confirmed reservations and identification.
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• Cleaned up rooms properly merchandiser
• Olathe
I merchandised I was responsible for placing things I catergorys by color size and fabric not to mention ny brand.
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SKILLS
• Microsoft Excel
• Microsoft Outlook
• Process Optimization
• Intuit QuickBooks
• Order Processing
• Warehousing Functions
• 10-Key
• Speaking
• Multi-Line Telephone Operation
• Customer Consulting
• Senior Leadership Support
Business Development
Understanding
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Shipping Procedures
Understanding
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• Records Preparation
• Lead Generation
• Issue and Complaint Resolution
• Fleet Dispatching
• Documentation
• Time Management
• Microsoft Access
I went to school and completed my
cna program i just didnt pass the
state test that was in ks
ks community college
2010
High school diploma or GED
Skills Healthcare (6 years) Crew
Member Wine Customer Service Call
EDUCATION
Center CSR Customer Care Cash
Handling Customer Relationship
Management Dietary Aide
Experience Food Handling
Host/Hostess Meal Preparation
Relationship Management Retail
Sales Store Management Experience
Merchandising Math Management
Cleaning Experience Cooking
Account Management Inventory
Control Retail Management
Salesforce Home Care Kitchen
Experience POS Sales Management
English Commercial Cleaning
Assistant manager experience Hotel
experience Front desk Caregiving
Dietary department experience
2010
Certifications and Licenses kansas
city ks community college
08/2007 - 04/2008
Cashier
08/2007 - 12/2007
9th minnesota i took orders from the windows to the counters cash handling costumer service served food with the best attitude ever sales, bath & body works - oak park mall i met and greeted the costumersn with the upmost respect i sold the products, i got along with not only my costumers but with the co workers also i was very friendly fast and efficient and got my job done casier, greeter
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Serve food host bar tend, gates bbq - 10th minnesota kck i greeted costumers with care and took orders fast and efficient and i maintain handling money never had a bad incident with any costumer or management i also stocked the frontline with whatever such as ice fries onion rings etc.
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ADDITIONAL INFORMATION
Authorized to work in the US for any employer Willing to relocate to: Arlington, TX - Cedar Hill, TX - DeSoto, TX Authorized to work in the US for any employer
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