Daniel Valente
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Skills
Labor Cost Controls
Scheduling
Cost Reduction
Desktops, Phone Systems, Laptops, and Mobile Devices Customer Service Management
Expertise - Languages
English
Work History
Jul 2013 -
Current
General Manager
Holistic Blends Inc., Syracuse, NY
Management of www.holisticblends.com
Processing $3,000,000+ in gross sales
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Managed purchasing, sales, marketing and customer account operations efficiently.
Assisted in recruiting, hiring and training of team members. E-commerce
Address Liverpool, NY 13090
Phone 315-***-****
E-mail ad43xp@r.postjobfree.com
WWW https://bold.pro/my/daniel-valente-
240*********/427r
Hired, Managed, employee reviews, training, and schedules. Supported annual media planning process and media buying for digital content.
Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases. Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Implemented effective search engine optimization techniques to increase organic site traffic and improve keyword rankings. Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Developed successful promotional strategies to drive increased traffic and revenue during peak shopping seasons.
Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs. Incorporated e-commerce objectives in social media platform management. Improved network efficiency by implementing and managing system updates and patches.
Monitored networks and network devices to resolve technical problems quickly.
Diagnosed and resolved hardware and software issues. Verified continuity of computer and telephone system services for users.. Installed and configured network printers and other peripheral devices. Implemented network security measures to minimize data loss. Planned and implemented upgrades to system hardware and software. Maintained flexible schedule and responded to after-hours and weekend emergencies.
Self-motivated, strong sense of personal responsibility. Learned and adapted quickly to new technology and software applications. Cultivated interpersonal skills by building positive relationships with others Demonstrated respect, friendliness and willingness to help wherever needed Jan 2010 -
Aug 2012
Student Recruitment Representative
ITT Technical College, Liverpool, NY
Interview prospective students to assess educational needs Explanation of benefits and objectives of programs available Contacting potential students from diverse backgrounds and educational needs, in order to schedule personalized appointments Meet phone call and appointment mandates and deadlines Meet required student enrollment requirements per semester Attend weekly staff meetings and professional learning committees to foster leadership with fellow recruitment representatives and college faculty. Internet Manager
Jan 2001 -
Jan 2009
Landmark Graphics
Management of www.mannysonline.com
Processing $300,000+ in gross sales
System and network setup and system maintenance within four separate business locations, including both hardware and software Web Design-HTML, processing and maintaining pictures of all products on website
Regular use of Photoshop and Microsoft Office
Ordering and inventory of supplies, control of all inventory for company and website
Daily global customer service via telephone and email. Education
May 2012 Associate of Science: Network And System Administration Columbia College - Columbia, MO
Computer And Information Sciences
Onondaga Community College - Syracuse, NY
Education - Institutions
Holistic Blends, Baldwinsville, NY, Associate Real Estate Broker, 2013-Present ITT Technical Institute, Liverpool, NY, AS, Associate Degree, General Studies, 2008-2010 Landmark Graphics, Syracuse, NY, Information Systems & Technology, 2001-2008 Columbia College, Visual Design, 2012
Onondaga Community College, Process Flows, Storyboards, UI/UX, User Flows, Wireframes, 1996-2003
References
Jill Loose, 315-***-****, ad43xp@r.postjobfree.com Sherry Brescia, 315-***-****, ad43xp@r.postjobfree.com