Los Angeles Customer Service

Los Angeles, CA ***** Mobile 323-***-****

Email ****************@*****.***

Silvia Alvarez Barragan

Quali&cations and

Certi&cations

Outstanding Customer Service Skills

Bilingual (English/Spanish)

Effective in working alone or with a team

Health Insurance Knowledge/Eligibility Verification Medical Terminology

Type 40 wpm, 10 key by touch

Adaptable, take initiative, positive employee, ability to multitask, work well under pressure, fast learner, reliable, determined Education Montebello High School Montebello, CA

High School Diploma

Employment 09/2018 – 06/2019 DHL Los Angeles, CA

Mail Sorter

Accurately sort packages by zip code.

Scan and pack packages.

Print labels ensuring they match corresponding mail. 12/2008 – 05/2019 White Memorial Group Los Angeles, CA Front Desk Medical Assistant/Receptionist

Greet and assist patients during their visit.

Register patients.

Verify patient health insurance eligibility and authorizations. Process and collect payments.

Answer high volume calls.

Schedule appointments and process referrals.

Maintain patient records and update as needed.

Maintain patient confidentiality.

05/1997 – 10/2008 Huhtamaki, Inc. Los Angeles, CA

Packer

Input accurate order numbers in the system for processing. Verify output material matches the quantity listed on the order. Print order labels and affix to packages.

Pack finished products ensuring correct quantity of each package. Place completed package on pallets for delivery.

Contact this candidate