Customer Service Front Desk
Resume:
Melissa Felts
Bluff Dale, TX *****
***************@*****.***
Work Experience
Patient Representative
Stephenville Medical & Surgical Clinic - Stephenville, TX October 2022 to Present
Customer service
New patient intake, creating new patient medical charts. Insurance verification
Collection calls
Miscellaneous offices duties
Office Administrator
Sky Harbour Water Supply - Granbury, TX
March 2022 to September 2022
Customer service
Answering phones
Filing customer portfolios
Monthly invoicing
Monitoring service request
Efficient in Microsoft, Quickbooks, Outlook, etc.
Front Desk Receptionist
Purefoy Electric LLC - Weatherford, TX
March 2021 to September 2021
Answer/Screen calls
Filing customer portfolios
Customer service request
Invoice/ Billing
Material ordering
Light office duties
Server/Bartender
Chill's Bar & Grill - Stephenville, TX
March 2015 to March 2018
Customer service, Food/ Alcohol handler, light cleaning duties throughout restaurant, answering phones. Education
College in Cosmetology
Paul Mitchell the School-Arlington - Arlington, TX June 2013 to August 2014
College in Associates
Weatherford College - Weatherford, TX
August 2006 to June 2008
High school diploma
Stephenville High School - Stephenville, TX
August 2002 to May 2006
Skills
• Sales
• Cash handling
• Payroll
• Windows
• QuickBooks
• Bookkeeping
• Microsoft Outlook
• Office Management
• Serving Experience
• Time management
• Organizational skills
• Communication skills
• Customer service
• Cash handling
• Cash register
• Front desk
• Serving
• Bookkeeping
• Office management
• Microsoft Word
• English
• QuickBooks
• Experience working with students
• Microsoft Office
• Microsoft Excel
• Data entry
• Computer skills
• Windows
• Microsoft Outlook
• Sales
• Salesforce
Certifications and Licenses
TABC Certified
Food Handler Certification
Melissa Felts
December 2023 to November 2031
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