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Data Entry Customer Service

Location:
Houston, TX
Salary:
$17.00 hourly
Posted:
January 29, 2024

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Resume:

NADIA GUILLORY

832-***-****

ad27ka@r.postjobfree.com

OBJECTIVE

To work for a well-established Corporation, which provides a professional environment that would allow me to utilize my skills and experience to advance or begin my Career in a Management position or higher position.

SKILLS

MS Office

MS Power point

MS Excel

45 wpm

Data Entry

Windows XP

Organized and Detailed Oriented

Punctual and Reliable

Great Grammar and Spelling

Great Verbal and Written Communication

Knowledge of Fair Housing

Knowledge of Yardi and OneSite

EXPERIENCES

Tuxedo Events

Event Staff

FEB. 2023-OCT. 2023

Meet with teams to discuss what we will be doing for each event

Practice following in line behind each team mates too stand in correct place

Recognize where to layout food down on each table for guest

Recognize the steps and procedures to serve guest

Understand the correct way of picking up dishware, silverware, and glassware once guest are finished dining at each table

Buss tables

Break down everything off tables

Take equipment to truck load

Wash, dry dishes, and glassware

Put up utensils, dishes, and glasses back in the area they belong too

Onin Staffing Houston, TX

Customer Service Rep.

OCT. 2018-DEC. 2019

Answer incoming calls regarding customers’ issues, product problems, Service questions, and general client concerns

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service data base during and after each call

Work with management team to stay updated on product knowledge and be informed of any changes in company policies

Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

Crim and Villalapando Law Firm Houston, TX

Legal Intake Specialist

Feb. 2018- June 2018

Answer multiple phone lines and update clients

Screen potential new clients for case potential

Inform attorneys of daily leads

Draft and send new and potential new client contracts

Create new file and input information in system

Report 1st and 3rd party claims/ Send LORs

Clear Liability and update clients

Filing/Scanning contracts and photos in File vine

Meet with potential clients in person

Assist Office Manager with daily tasks

Work with firm administrator and receptionist to ensure excellent costumer service to potential clients

Guillory Paint and Body Shop Houston, TX

Receptionist

SEPT. 2004-Oct. 2018

Greet clients as soon as they arrive and connect them with the appropriate party

Answer the phone in a timely manner, take messages, make appointments, transfer calls

Make travel arrangements and schedule meetings based on all partners’ itineraries

File, scan, type, enter data in computer system, copy documents, and other clerical duties as needed

EDUCATION

James Madison High School Houston, TX High School Diploma 06/03/2002

University of Houston Downtown Basic courses taken 08/11/2003

Houston Community College 04/15/2009

Houston Community College Houston, TX 05/07/2010

W2W Training Center Houston, TX 07/24/2015

Life Changing Career Institute 07/25/2018

eCPRcertification.com 08/22/2018



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