Omega Mason

**** **** *** **

Haughton, LA *****

ad26d8@r.postjobfree.com

+1-318-***-****

Friendly, outgoing, people person

Multitasking, dependable.

Work well with others willing to assist co-workers in anything needed assistance with . Very punctual . Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Tigermaeket - Nashville, TN

September 2018 to Present

Customer service to my customers, office paperwork computer entry scheduling, payroll Safe handling,bank deposits.

CSR - Customer Service Representative

ASI/General Electric - Memphis, TN

July 2021 to October 2023

I assist with customer order rescheduling, ordering replacement appliances, providing time frame, delivery dates and cancellations when requested and available Working with EDI ORDERS

Customer Service Representative

The French& Company - Borger, TX

November 2019 to December 2020

Took applications deposits on rentals monthly rent payments Cashier/Customer Service

Gold mine casino - Coushatta, LA

December 2018 to December 2019

Assisted customers with payouts served customers drinks kept machines clean and surrounding accessories

Cash handling draw count final paperwork

Duel CSR

Teleperformance - Shreveport, LA

September 2017 to September 2018

Assisted customers and agents with setting up accounts, taking payments placing orders for the customer processing returns credits etc.

CSR - Customer Service Representative

NCO Group - Houston, TX

October 2001 to November 2005

Assisted customers with Bill payments, placing orders credits or refunds. CSR Agent

US Support Company - Shreveport, LA

April 1997 to March 2000

Assisted customers with billing,payments orders, credits Overnight Freight Team Associate

CARPET TRANSPORT INC. - Calhoun, GA

March 1986 to December 1989

Checked freight in and out of the dock

Filed BOL.. OSD.

Education

Martin High School - Martin, LA, US

May 1981 to April 1985

Skills

• Customer Service

• Retail Management

• Key Holder

• Fast Food

• Assistant manager experience

• Loss prevention

• Planograms

• Merchandising

• POS

• Typing

• Store management

• Profit & loss

• Retail sales

• Payroll

• Inventory Control

• Pricing

• Recruiting

• Upselling

• Cash Handling

• Sales Management

• Budgeting

• Microsoft Excel

• Data entry

• EDI (1 year)

• Account Management

• Accounts Receivable

• Freight Experience

• Product management

• Management

• Purchasing

• Communication skills

• Salesforce

• Warehouse management system

• Quality Assurance

• SharePoint

• Hotel experience

• Research

• Supply chain

• Sales

• Customer service

• Inside sales

• CRM software

• Cold calling

• B2B sales

• Salesforce

• Live chat

• Retail sales

• Google Suite

• Typing

• Pricing

• Order entry

• Banking

• Cash handling

• Analysis skills

• POS

• IVR

• Hospitality

• Cash register

• Windows

• Recruiting

• Telephony

• Store management

• Mentoring

• EDI

• Remote access software

• Telecommunication

• Help desk

• Workday

• Software troubleshooting

• Freight

• Fraud prevention and detection

• Wills, trusts, & estate law

• Tax experience

• ERP systems

• SharePoint

• Interviewing

• Product management

• IT

• Bookkeeping

• Computer networking

• Payroll

• Oracle

• iOS

• QuickBooks

• Profit & loss

• Research

• Clerical experience

• Linux

• User Interface (UI)

• Technical Support

• Operating Systems

Certifications and Licenses

Food Handler Certification

Driver's License

April 2023 to April 2027

Mississippi lisc

Contact this candidate