Customer Service Representative
Resume:
Omega Mason
Haughton, LA *****
ad26d8@r.postjobfree.com
Friendly, outgoing, people person
Multitasking, dependable.
Work well with others willing to assist co-workers in anything needed assistance with . Very punctual . Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Tigermaeket - Nashville, TN
September 2018 to Present
Customer service to my customers, office paperwork computer entry scheduling, payroll Safe handling,bank deposits.
CSR - Customer Service Representative
ASI/General Electric - Memphis, TN
July 2021 to October 2023
I assist with customer order rescheduling, ordering replacement appliances, providing time frame, delivery dates and cancellations when requested and available Working with EDI ORDERS
Customer Service Representative
The French& Company - Borger, TX
November 2019 to December 2020
Took applications deposits on rentals monthly rent payments Cashier/Customer Service
Gold mine casino - Coushatta, LA
December 2018 to December 2019
Assisted customers with payouts served customers drinks kept machines clean and surrounding accessories
Cash handling draw count final paperwork
Duel CSR
Teleperformance - Shreveport, LA
September 2017 to September 2018
Assisted customers and agents with setting up accounts, taking payments placing orders for the customer processing returns credits etc.
CSR - Customer Service Representative
NCO Group - Houston, TX
October 2001 to November 2005
Assisted customers with Bill payments, placing orders credits or refunds. CSR Agent
US Support Company - Shreveport, LA
April 1997 to March 2000
Assisted customers with billing,payments orders, credits Overnight Freight Team Associate
CARPET TRANSPORT INC. - Calhoun, GA
March 1986 to December 1989
Checked freight in and out of the dock
Filed BOL.. OSD.
Education
Martin High School - Martin, LA, US
May 1981 to April 1985
Skills
• Customer Service
• Retail Management
• Key Holder
• Fast Food
• Assistant manager experience
• Loss prevention
• Planograms
• Merchandising
• POS
• Typing
• Store management
• Profit & loss
• Retail sales
• Payroll
• Inventory Control
• Pricing
• Recruiting
• Upselling
• Cash Handling
• Sales Management
• Budgeting
• Microsoft Excel
• Data entry
• EDI (1 year)
• Account Management
• Accounts Receivable
• Freight Experience
• Product management
• Management
• Purchasing
• Communication skills
• Salesforce
• Warehouse management system
• Quality Assurance
• SharePoint
• Hotel experience
• Research
• Supply chain
• Sales
• Customer service
• Inside sales
• CRM software
• Cold calling
• B2B sales
• Salesforce
• Live chat
• Retail sales
• Google Suite
• Typing
• Pricing
• Order entry
• Banking
• Cash handling
• Analysis skills
• POS
• IVR
• Hospitality
• Cash register
• Windows
• Recruiting
• Telephony
• Store management
• Mentoring
• EDI
• Remote access software
• Telecommunication
• Help desk
• Workday
• Software troubleshooting
• Freight
• Fraud prevention and detection
• Wills, trusts, & estate law
• Tax experience
• ERP systems
• SharePoint
• Interviewing
• Product management
• IT
• Bookkeeping
• Computer networking
• Payroll
• Oracle
• iOS
• QuickBooks
• Profit & loss
• Research
• Clerical experience
• Linux
• User Interface (UI)
• Technical Support
• Operating Systems
Certifications and Licenses
Food Handler Certification
Driver's License
April 2023 to April 2027
Mississippi lisc
Contact this candidate