Ambitious Administration Assistant with high-level business and financial acumen demonstrated over 4 year career. Strategic thinker with proven history of sound judgment and reasoned thinking in high-pressure environments. Expert level database and spreadsheet management with powerpoint and excel expertise. As well as a Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail, and filing paperwork. Excellent data entry and appointment scheduling abilities. Proven track record of initiative, process improvement, and procedure adherence. Performance improvement
Transcription and dictation
Verbal and written communication
Accounts payable / accounts receivable
Attention to detail
Personable and outgoing
Customer and client relations
Multi-line Telephone Systems
Documentation and reporting
High School Robert E. Lee High School Tyler, TX Professional Summary
1/11 to 12/15
Receptionist Russell oil and Gas Tyler, TX
Provided administrative support to staff members in a fast-paced environment. Scheduled and confirmed [Job Title] appointments and meetings. Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office.
Assisting all departments as a point of contact
Organized and booked staff and visitor travel accommodations, including vouchers, agendas, and transportation.
Improved file and record organization by implementing a new system that saved time, reduced errors, and accelerated payments by [Number]%. Give guests accurate and precise information.
Kept track of visitors and screened them for access to the facility and inter-office personnel.
Make appointments and keep track of them on a calendar. Maintain contact with clients and business associates. Acted as the first point of contact for potential clients and scheduled appointments for them.
Keep track of product availability.
Receive and sort mail, deliveries, and couriers on a daily basis. Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
Organized staff and out-of-town visitors' travel arrangements, including vouchers, agendas, and transportation.
Monitored the premises, screened visitors, updated logs, and issued passes to maintain security.
1/17 to 2/20
Administration Assistant CHRISTUS Mother Frances Hospital - Tyler Tyler, TX Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs. Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff. Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff. Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs. Aided in the planning of the event, including travel and logistical arrangements. Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
Created and updated physical records and digital files to keep current, accurate, and compliant documentation.
Discussed departmental policies and projects with the manager. Collaborated with supervisors and management to keep track of client projects and update status reports.
Aided in the timely completion of special projects in order to meet organizational and departmental goals.
Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
Answered phone calls from clients, vendors, and a variety of other callers looking for information.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
1/15 to 2/17
Private Home Health Aide At Home Healthcare Tyler - Adult Care Tyler, TX Kept track of all company inventory by monitoring multiple databases. Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests.
Kept track of my clients' progress and reported any necessary changes. Guided
Was responsible for processing up to [number] customer orders per day. Was in charge of preparing departmental contracts for approval by an attorney. Started it.
Completed the work outlined on the repair order with efficiency and accuracy. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
Read a variety of books to children to help them develop their language skills. Made a decision.
Small engines, outdoor power equipment, and handheld electrical devices were all evaluated and repaired by me