Customer Service Independent Contractor

Karen Hernandez

**** **** ****** *** **** C Vancouver, Washington 98661

360-***-**** ad20c8@r.postjobfree.com

Highlights of Qualifications

•30 years of experience demonstrating and selling products at Fairs, Home Shows, and Christmas Shows

•25 years experience as an independent contractor representing products at fairs, home shows, and Christmas shows.

•18 years experience photographing individuals or groups for photo image products

•Very dependable, can be relied upon to follow the event contract terms

Retail and Sales

•Provide detailed financial accounting of cash drawers for the retailer and the accurate counting of Inventory

•Demonstrate the advantages of the product; sell the product to the customer during the

required open hours of the event

•Set up and man the booth during all of the event hours

•At conclusion of event, secure and return unsold merchandise to the manufacturer

•Reorder inventory

•Hire two to three employees when necessary

Customer Service

•Address customer concerns about the products

•Always friendly and informative

•Can communicate with very diverse groups of people

•Produce photo products to the customers’ satisfaction

Experience

•Orange County Fair Costa Mesa Ca. August 2008 - 2009

•Sold decorative tile

•Gross sales averaged $35,000 for the 25 day event

•Personalized By Santa Represented Gift Giant Inc 2006 – 2008

•Personalized Christmas ornaments at North Kitsap Mall, Bellis Faire Mall and Valley River Mall

•Wrote the desired name on customer’s choice of ornament or piggybank using decorative script.

•Hired 3 people to help.

•Completed daily bookkeeping

•Packed and returned leftover inventory and POS equipment to Gift Giant Inc.

•Gross sales averaged $38,000 during the 6 week contract

•Herbal Concepts Clackamas, Oregon base 1998 - 2008

•sold herbal heat packs at fairs, home shows and Christmas bazaars in California, Oregon and Washington

•Fairs: San Diego County Fair, the Midstate Fair, The California State Fair, the Western Washington Fair.

•Three Christmas shows

•Gross sales averaged $120,000 for the show year.

•Sundell Enterprises Seattle, Washington 1986 - 2004

•produced and sold computer photo products

•arranged the customer(s) in front of the backdrop, saving several poses – the customer choosing one

•Chosen photo was then transferred to a wall hanging, a photo mug or a keyring

•Used cameras, printers and heat presses.

•Set-up and tear down of booth

•Locations in Washington included major fairs in the Seattle area and Alderwood Mall or Lower Columbia Mall during the Christmas season

•Annual gross sales averaged $65.000.

Education

•University of Oregon BA Degree 1970

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