ERNEST L. COOK

Alexandria, VA. Resident

Email: ad1o4k@r.postjobfree.com

SECURITY CLEARANCE: SECRET / Active

Professional Summary:

A seasoned data intake and data-receiving employee that can adapt in most professional work environments. A comprehensive visual memory with an excellent sense of direction. Securely maintaining sensitive and personal identifiable information. Proactive and professional with keen knowledge, skills and abilities in administrative support, logistics, mailroom and procurement procedures. Currently holding an active Secret Clearance. Experienced in receiving data from multiple sources, analyzing it and following up on activities to meet tight deadlines.

: PROFESSIONAL EXPERIENCE:

State Department - Division of DOD

Records / Data Receiving Clerk: Wash. DC Dec. 2022 – Present

Process passport applications to ensure customer accuracy. Process incoming US Mail, also packages from all other carriers all containing files, applications and all other sensitive information to be data entered accurately, in timely order, into a secure passworded system. Enter select numbers or full barcode numbers into a secure data system for stock count, file lookup, recovery and or general listing. Check records against package delivery count to assure storage for space and inventory. Manage file system using select data to locate and check file for specific information at the request of supervisors, team leads and or applying applicants.

Handle incoming calls from applicants concerning application status etc. while assisting in vital records departments. Extensive file/application lookup for quick answers and forwarding those that are beyond my control to management for further assistance.

Scanning applications primary and secondary pages including all supporting documentation into a secure database. Prepping each document carefully to minimize mistakes making for a smooth transition during the scanning process.

Assisted in records management data protocol. Ensuring all forms of daily production are recorded and accounted for.

During department sorting, specific articles are separated during open mail sorting for batch count pick up and or timed delivery. Each batch labeled with a unique ID number to be used in the database to be identified.

RiverTech, An Akima Company - Division of DOD

General Clerk III: Alex. VA. June 2022 – Dec. 2022

A missions support services contract with the use of titled 1150 forms, myself along with other team members securely deliver, pickup and or transfer IT equipment tagged “Secret/Classified/ or “Unclassified” to the specific locations/ buildings listed in the given forms at the time of transfer, pickup or shipment.

Moves and arranges Laptops, Desktops, Scanners, Printers, Monitors, TV’s of all large sizes along with all other peripherals related to IT. Most related duties performed on a timed or “please complete by” bases,

Organize items to efficiently utilize space while loading for delivery, drop off and or transfers.

Warehouse duties include but not limited to maintaining a secure data log of all incoming deliveries. ID Tagging all incoming new laptops/ desktops servicing all orders for outgoing delivery.

Loading/ unloading palates. Stacking palates and shrink-wrapping according to the order form for either pickup or outgoing delivery.

Maintaining all delivery vehicles making sure the proper uses are in place for loading/unloading travel delivery and pickup. Using a data system to track of all upcoming services, needed services, reported issues and logging all digital receipts for company records.

Homeland Security Division of USCIS

Document Services Clerk: Wash, DC. Oct 2018 – July 2021

Use of automated case tracking and E-Filing systems to obtain the use of file and electronic file folders from a secure server containing sensitive data, with use of personal keycard to enter secure computers / laptops multiple times a day for access, performing daily work activities.

Conduct system updates and ensure accuracy of every file. Uses of computerized filing and retrieval systems such as CIS, NFTS and RAILS to retrieve information.

Process an average of 50 A-Number validation, Appointment Request Failed and Pre-Adjudication processing for i-90 (Application to Replace Green Card) applications daily through ELIS, Nationals CIS, RAILS, and TECS Alias systems.

Perform biometrics processing include capturing electronic photographs and signatures. Review SOP documents reports, and/or applications for omissions, inconsistencies and ensuring data entry are complete and accurate. Assist in office management and organization procedure.

Data intake of confidential, security related applications consisting of personal identifiable information using security pin code and secure software to enter data in timely fashion under the direction of supervisors / managers while actively performing various duties in three different departments.

Maintain data report of all daily activities performed also clock in / out & daily hour total time sheet.

Perform file operations and application processing functions for U.S. Citizenship and Immigration Services service center. Support USCIS adjudication functions by providing clerical and administrative support for the adjudication process including pre-preparatory measures associated NVCs and Work Orders. Scan documents for storage and retrieval.

Physically prepare specific file folders / boxes containing confidential, personal information to be delivered, by carrier to auditors for the next step in the approval process.

Bear Staffing

Contractor / Logistics: AAFB, MD. May 2018 – Oct 2018

Efficiently handled the pre-trip and post-trip inspections of the vehicle before leaving the company premises.

Maintained complete and appropriate records regarding the dispatches made and invoices generated.

Monitored the stock present in the inventory and communicated with the customers in a professional manner.

Maintained complete records regarding the invoices, production shipped, and special instructions regarding shipments.

Looked after the loading and unloading of the shipments, assisted in the delivery procedures, and implemented ways to enhance the warehouses.

Regularly and responsibly handled the customer service complaints and resolved them with complete customer satisfaction.

Lopez Trucking

Dump Truck Driver: Lorton, VA. Jun 2014 – April 2018

Conducted daily DOT pre-trip inspections according to a set checklist.

Submitted reports on the condition of the truck at the end of each trip.

Transported freight from origin to destination in a safe and timely manner.

Maintained accurate and timely records required for compliance with state and federal regulations.

Operated trucks in accordance with OSHA/MSHA guidelines and company policy.

Performed daily cleaning of vehicle and equipment.

Assisted with minor labor tasks at job sites as needed.

Operated trucks in accordance with OSHA/MSHA guidelines and company policy.

Performed daily cleaning of vehicle and equipment.

Assisted with minor labor tasks at job sites as needed.

Volunteer Experience:

Xfinity Cable lead camera person. Production and directing

of Cable TV Show. Operation of cameras.

Homeless shelters assistance.

Food run.

Assistance coach.

Licenses & Certifications:

Class A CDL License.

EDUCATION:

2017 Graduate of Career Technical Institute of Washington, DC. - Information Technology:

Help Desk Professional

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