Customer Service Rep

Jeshainah

Brown

Charlotte, NC

980-***-****

*********@*****.***

Professional, certified Early Childhood Educator with 16 years of experience seeking to transition to a career in customer service. Offering exceptional interpersonal interactions and problem- solving skills. Maintains patience and the ability to engage an audience. Skills

• Critical thinking

• Problem solving

• Microsoft office

• Conflict resolution

• Detail oriented

• Service oriented

Experience

03 – 2003 - PRESENT

Toddler Teacher / Bright Path Child Development Center Bus Driver

• Feed and assist children with the restroom according to schedule

• Plan and implement the toddler curriculum efficiently

• Collaborate and communicate daily with fellow teachers and parents

• Provide punctual and safe transport for children of various ages to and from daycare

• Perform cleanliness check of the van daily, examine the interior and exterior of the vehicle 05 – 1995 – 08 - 2002

Customer Service Rep/ Advance Til Payday

• Assisted customers with personal financial transactions and issued payday advances

• Ensured compliance with company policies and procedures

• Recorded all payments, files, loan documents and collections calls within the database

• Balanced the cash register at the end of every shift

• Maintained friendly and positive attitude for positive and productive work atmosphere

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