Kaylin Sims **** Fulton Avenue SW, Birmingham, Al 35211 205-***-****

ad1667@r.postjobfree.com

Summary

A Passionate person Seeking a career opportunity to utilize the knowledge and skills gained

● Ability to effectively communicate verbally and in writing

● Strong leadership skills and dedicated team player

● Quick and adaptive learner, able to discern new information Education

Lawson State Community College Birmingham, AL

2019-Current

Minor High School Adamsville, AL

May 2013

Experience

Deli Clerk Publix, Birmingham, AL 2021- Present

● Provides premier customer service, including greeting customers and answering their questions.

● Maintains Publix’s high standards for freshness and sanitation

● Sells products by providing customers with information needed to make product-related decisions

● Fills, maintains, and rotates products and displays

● Prepares special orders and party trays

● Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment

● Assists with other duties as assigned

Shift Manager McDonalds, Birmingham, AL 2019-2021

● Assigning team members with tasks to be completed each shift

● Setting performance metrics for team members and work with team members to ensure all metrics are met

● Properly resolving problems and troubleshooting issues as they arise without the direction of management

● Managing multiple projects as well as staff members

● Reporting to the assistant or general manager and meeting with management to review goals and metrics

● Maintaining a work environment that meets company, state and federal safety and employment guidelines.

Mail-Handler USPS, Birmingham, AL 2020-2020

● Unloading trucks, move mail bags, weigh incoming sacks

● Operating forklifts

● Maintaining mailroom supplies

● Packing promotional material

● Distributing mail to different carriers

● Calling courier services

● Loading trucks

Kaylin Sims 1840 Fulton Avenue SW, Birmingham, Al 35211 205-***-**** ad1667@r.postjobfree.com

Overnight Stocker Walmart, Gardendale, AL 2015-2018

● Responsible for receiving and distributing merchandise throughout the store and arranging and displaying it according to Walmart’s procedures and guidelines

● Unloading trucks, sorting products in the backroom, and stocking products on shelves, and ensuring that aisles are clean and areas are neat.

● Taking accurate records of inventory data manually or with the use of a computer

● Taking safety precautions, collaborating with watchmen, and reporting to managers. Customer Service Lowes, Birmingham, AL 2013-2015

● Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs

● Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

● Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.

● Demonstrates sincere appreciation to customers.

● Communicates information to customers regarding all stock, special order merchandise, feature benefits and credit programs, application, and warranty information related to Lowe’s programs.

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