Jerrica Dent

Jackson, MS *****

ad0zvg@r.postjobfree.com

+1-769-***-****

Authorized to work in the US for any employer

Work Experience

Direct Care Worker

Hudspeth Regional Center - Jackson, MS

December 2019 to Present

Assisting clients with every day essentials.

Wendy's Crew Member

Wendy's - Jackson, MS

October 2018 to December 2019

Customer Service Rep. Fulfilling orders within a timely manner. Greeting customers. Teamwork. Education

High school diploma

Wingfield High School - Jackson, MS

August 2013 to May 2017

Skills

• Cash Handling

• Cleaning Experience

• Food Preparation

• Microsoft Word

• Home Care

• Caregiving

• Cashiering

• Developmental Disabilities Experience

• Laundry

• Cooking

• Customer support

• Typing

• Windows

• Live chat

• iOS

• Data collection

• Bilingual

• Front desk

• Negotiation

• Sales

• Account management

• Zendesk

• Cold calling

• Upselling

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Customer service — Completed

August 2021

Identifying and resolving common customer issues

Full results: Completed

Call center customer service — Completed

May 2021

Demonstrating customer service skills in a call center setting Full results: Completed

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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