Post Job Free

Resume

Sign in

Customer Service Software Engineer

Location:
Bajpe, Karnataka, 574142, India
Posted:
November 08, 2023

Contact this candidate

Resume:

KRITHIKA

• E-Mail: ad0xxc@r.postjobfree.com

• Mob: +91-805*******

WORK EXPERIENCE

1. Intellogic Software Pvt Ltd,

Mangaluru

Role: Software Engineer(from

November 2021 to July 2022)

Role: Quality Analyst(from August

2022 to Present)

2 .Cogent E Service Pvt Ltd,

Mangaluru

Role: Customer Service Associate

(from December 2020 to July 2021)

EDUCATION

1. BACHELOR OF ENGINEERING

(INFORMATION SCIENCE)

Sahayadri College Of Engineering

And Management,Mangaluru (2020)

TOOLS

• MYSQL

• Visual Studio

• Xampp

• Eclipse

• Gitlab

• Hoppscotch

• Microsoft excel

SKILLS

• Quality Analyst

• JavaScript,Java,HTML,CSS,PHP,C,

Python

LANGUAGES

• English (read, write, speak)

• Kannada (read, write, speak)

• Hindi (speak, read)

• Tulu (speak)

INTERESTS

• Dance,Cooking,Listening to music

EXTRACURRICULAR ACTIVITIES

• Participated in cultural events.

• Participated and won prizes in

sports.

CAREER OBJECTIVE

Applying my knowledge in the field of coding,testing, designing, and maintenance to cater to the specific needs of the people. I wish to work in a team of motivated individuals who wish to work towards the advancement of the company and its goals.

PROFESSIONAL SUMMARY

1) Having total 2.8 years of experience.

2) 8 months of experience as a Customer Service Associate. 3) A Software Developer with 9 month of experience in Vue.js,Laravel, and Website.

4) 1 year 3 months of experience as a Quality analyst. 5) Logical thinking and Solving bugs quickly.

6) Executing and analyzing test cases.

7) Good Understanding on SDLC and STLC.

8) Provided suggestions on how to improve software application. PROJECT EXPOSURE

Company: Intellogic Software Pvt Ltd

Project Title : IntellHRMS

Description: HR Management solution designed to Empower the HRMS process to manage the human resource, payroll, Attendance and leave.On-boarding to off-boarding for Factories, Companies and large organization.

Role: Quality Analyst Team Size: 7

Modules: Employee Management,Employee off boarding,IT Declaration, Attendance Management, Leave Management, Masters, Payroll Management,Shift Management,Configuration Settings, Dashboard,Ticket Support System.

Responsibilities:

1) Two methodologies in our software development namely Waterfall and Agile .

2) Different types of testing had been used.

3) Based on the requirements, testing activities have done. 4) Collected the client requirements and conducted a meeting as Analyst.

5) Worked on API testing using the Hoppscotch.

6) Assuring the quality of the build before the hot-fix. Role: Software Engineer Team Size: 7

Modules: Leave Management,Shift Allocation,Shift setting,Leave master.

Responsibilities:

1) Develop the software architecture based on the requirements of the client or the company.

2) Design, code and debug the software.

3) Programs developed on JavaScript, HTML, CSS,PHP. 4) Problem Solving and Logical thinking.

5) Teamwork and good communication.

6) Verifying and fixing Bugs.

7) Worked on Website of IntellHRMS.

INTERNSHIPS

A1 Logics

We choose our internship on software development on basis of Installation of SQL server management studio and microsoft visual studio for storage and manipulation of customer data.we were assigned to built this project which includes home,login, register,payment,about pages. PROJECTS

Fitness club management system(Mini Project)

This project is solution for fitness centres to manage the customers in easier and more convient way. Car rental system(Mini Project)

This project is designed so as to be used by car rental company specializing in renting cars to customers. It is an online system through which customer can view available cars, view profile and book car. Factory management(Mini Project)

This project is focused to maintain the whole database of factories that include the details of employees. Travel Recommendation Using Social Media analysis(Major Project) System should collect user posts data from particular social media and analyze it to get their interest. It should recommend a place to the end users based on user’s post and review shared by the user friends/followers.Mini Project

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge. Krithika



Contact this candidate