Tamra White

CUSTOMER SERVICE REPRESENTATIVE at TIFFIN MOTORHOMES

Email: ad0bae@r.postjobfree.com

Phone: +1-190********

Address: **** ***** **, *********, **, United States Zipcode: 35586

Industry: Legal Services

Qualification: Associate

Availability: 1 Month

Motivated Customer Service Representative experienced in providing exceptional customer service and support. Proven ability to remain calm and professional in high-stress situations while being able to resolve customer complaints quickly and effectively. Possessing exceptional organizational, communication, and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

EDUCATION

AA Degree

Legal studies at ITAWAMBA COMMUNITY COLLEGE - Fulton September 2022 to Present

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

TIFFIN MOTORHOMES -

February 2022 to February 2023

Delivered personalized customer service relating to each customer and question Resolved customer complaints and concerns in a time efficient manner Maintained knowledge of company products and services Provided account information when possible Responded to telephone, fax, and email inquiries in a time efficient manner

CUSTOMER SERVICE AGENT

DIRECT AUTO INSURANCE -

February 2021 to 2021

Assisted customers via telephone, email, fax, and live chat options Generated quotes and policy information for potential clients Marketing with local businesses to assist in further growth in the company Processing debit/credit card and cash payments over the phone, through email and in person Providing excellent customer service and sales tactics

SHIPPING AND RECEIVING CLERK

AMAZON -

March 2019 to 2020

Resolved customer complaints and concerns in a time efficient manner Maintained knowledge of company products and services Provided account information when possible Responded to telephone, fax, and email inquiries in a time efficient manner Scheduled incoming and outgoing freight deliveries Checked in drivers and vehicles for deliveries and pickups Verified frieght Quality assurance Inventory processing OFFICE MANAGER

LAZER TOWING -

March 2017 to February 2019

Resolved customer complaints and concerns in a time efficient manner Maintained knowledge of company products and services Provided account information when possible Responded to telephone, fax, and email inquiries in a time efficient manner Scheduled incoming and outgoing vehicles Checked in drivers and vehicles for drop offs and pick ups Verified proper procedure in reporting towed vehicles Quality assurance check on vehicles and belongings Vehicle Inventory and logging SKILLS

l Cash Disbursements (Master)

l Credit Cards (Master)

l Customer Service (Master)

l Filing (Master)

l Helping and Advising Customers (Master)

l Microsoft Word (Master)

l Multi-tasking (Master)

l Quality Assurance (Master)

l SAP (Master)

l SAP SD SHP (Master)

l Payroll (Expert)

l Sales (Expert)

l Typing 70 wpm (Expert)

l Account Management (Proficient)

l Audit (Proficient)

Contact this candidate