DOMENICA SEMPLICIO

** *********** *****

Nobleton, Ontario, M7B 0A2

Tel: 905-***-**** Email: acysln@r.postjobfree.com:acysln@r.postjobfree.com

mailto:acysln@r.postjobfree.com

mailto:acysln@r.postjobfree.com

OBJECTIVE: To secure a full-time or part-time position with a reputable and well-established company.

SUMMARY OF QUALIFICATIONS

●Microsoft Office Proficiency (Word, Excel, PowerPoint, Access)

●A/P, A/R and Payroll Experience

●Well-developed administrative skills

●Proven ability to establish and maintain effective working relationships with a team and other stakeholders

●A team player with strong interpersonal and communication skills

●Superior analytical and data entry skills

●Strong organizational, active listening skills and ability to work without supervision

●Excellent problem solving and conflict resolution skills

●Demonstrated ability to analyze problems and develop solutions

●Experience with accounts payable and accounts receivable

●Highly competent in drafting and proofreading correspondence, presentation and reports

WORK HISTORY

Accountemps,

A/R & AP Representative 11/2016 to 02/2017

Responsibilities:

A/R, A/P & Collections

●Journal and Payment Entries

●A/R, A/P & Collections

●Bank Deposits Reconciliation

●Updating shared drive documents

●Creating and updating customer files

Motor Home Travel

Accounts Receivables/Customer Service Representative 04/2015 to 10/2016

Responsibilities:

●Administrative duties such as drafting of correspondence, responding and managing email system, maintain account receivables journal and report on departmental daily activities

●Drafting correspondence; Answering telephone and email inquiries

●A/R

●Dealing with customer complaints/issues

Holcim Canada Inc.

Senior Document Management Senior Specialist 11/2009-07/2014

Client Services Senior Representative 02/2006–11/2009

Responsibilities:

●Managed and coordinated daily activities for 3 Document Management full time employees and 5 co-op students

●Analyzed statistical data and provided management team with daily, weekly, and monthly reports

●Assisted during external audits by identifying and providing an overview of the Document Management process

●Completed monthly and annual staff performance reviews and provided staff with development plans

●Reviewed and maintained service and purchase agreements for office equipment & supplies

●Initiated and maintained the access card software log & assisted in the annual internal audit

●Created and maintained Document Management procedures and records, updated documentation annually, expedited effective destruction of confidential documents, and ensured compliance with government regulations

●Trained all employees and co-op students on Document Management processes

●Effectively resolved client concerns and inquiries for Holcim Canada and Holcim US

●Developed creative solutions for clients by investigating and analyzing issues

Fotiou Frames

Accounts Payable Clerk 07/2003- 02/2006

Responsibilities:

●Maintained payment history for customers & monitored customer accounts

●Provided management with an inventory log of supplies in warehouse

●Performed administrative duties & drafted correspondence

●Managed customer inquiries, complaints and order status

●Maintained and updated product & services catalogue

George Brown College

Support Service Officer 09/2000-06/2002

Fashion Administrative Assistant to Dean and Chairperson 09/1978-08/200

Responsibilities:

●Delivered excellent administrative assistance to Registrars, Manager of Women Career Centre, Dean and Chairpersons of the Fashion & Business Division

●Reconciled and analyzed various expense accounts and cost centres expenditures

●Generated detailed financial reports for senior administrators

●Assisted and documented annual budget requirements for the planning and development of the annual budget forecast

●Developed and maintained Student semester calendar activities and information packages

●Ordered supplies and maintained inventory control logs

●Trained new staff on office operation procedures

●Coordinated & monitored formal orientation activities for prospective students and staff

●Managed ongoing activities for the Manager, Dean’s & Chairpersons Office to ensure efficient operation of the office

●Analyzed student issues and recommended courses of action based on college policies and procedures

●Acted as the first point of contact for prospective and current students, faculty, staff, external organizations, governments and other departments requiring information from the Dean and Chairperson office and effectively managed all front-line inquires

●Composed correspondence, and notes; edited and updated presentations

●Attended meetings and accurately documented proceedings

●Scheduled appointments and meetings with various stakeholders (e.g. Advisory Committee, staff, faculty, and external agencies); organized and prepared agendas, room booking and arranged catering

●Reconciled expense claims, invoices and corporate card log sheets

●Effectively organized the execution and completion of special projects, open houses and annual events

●Organized and maintained electronic and physical filing system

Education

University of Toronto

●Computer Programming Certificate

Seneca College

●MS Word, Excel, and PowerPoint

●SAP

●AccPac Certificate

●Bedford Accounting Certificate

●Business Administration Diploma

●Accounting Certificate

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