Resume

As an experienced senior software engineer, I recognize solutions that enable businesses to advance successfully, I work tirelessly with a passion to affect an organization's bottom line. I can engage in multiple roles with the ability to be an individual contributor as well as mentor and manage.

SKILLSETS, AREAS OF EXPERTISE

Full Stack Web Development, Software Implementations, IT Configuration, IOT Solutions, Help Desk Management, Project Management, IT Testing, Troubleshooting, Design, Leadership, Motivator, Training, Needs Assessment, Client Relations, Github, Slack, Microsoft Office Suite (SME), Adobe Photoshop Elements, Windows 10, IOS, Mac OSx, Oracle PL SQL, POMS, POMSnet, Crystal Reports, Visual Studio, AWS Lambda, PL/SQL, Visual C++, Java, Camtasia Studio, IOS Mobile Expertise

RELEVANT EXPERIENCE

GENERAL ASSEMBLY Washington DC 07/2016 – Present

Full Time-Immersive Web Development Student

General Assembly's Web Development Immersive (WDI) is a full-time, 13-week long boot camp that teaches students the problem-solving skills, tools, and technologies requisite to design and build robust web applications. Three-month full-time effort to refine and re-tool development software skills.

Skills Learned:

React, Angular, Ruby, Rails, Sinatra, JavaScript, jQuery, HTML5/CSS, PostgreSQL, Mongo, Git Version Manager, Topics Covered: Databases, APIs, Agile Methodologies, Behavior Driven Development, Presentation Skills, Research Methods, System Administration.

Projects:

Angular, JavaScript, Ruby on Rails, Full Stack. Portfolio of projects: http://www.mike-rubin.comhttp://www.mike-rubin.com

http://www.mike-rubin.com

RUBIN IT SOLUTIONS Herndon, Virginia 11/2015 – Present

Independent consultant for IT Solutions and support

Achievements:

Provided Windows 10 migration services to over a dozen clients, including migrating email, and user files on desktops and laptops. Recommended to some customers about not doing the migration and provided assistance to prevent Windows 10 from automatically updating. Provided backup solutions for clients utilizing third-party cloud systems. Installed safe and secure backup systems to protect valuable data. Provided IOT services to enable Smart Home Lighting and Voice Systems.

CONSTELLATION SOFTWARE SYSTEMS (POMS CORPORATION) Sterling, Virginia 1/2013 – 10/2015

Leading provider of manufacturing execution software systems for regulated industries.

Director Customer Support and Applications Engineering Services

Developed support operations including training and managing staff, controlling budgets, and maintaining customer service. Managed 50 existing support contracts for multiple customer sites with annual revenues of $5 million. Maintained customer satisfaction rating measured by annual customer surveys and NPS calculations. Provided software patches and releases for client system support.

Achievements

Lead Engineer and mentor to junior staff. Established POMS Customer Support metrics to measure Net Promoter Score and annual customer satisfaction. Established survey benchmarks to improve service increasing NPS scores by 20%. Increased support revenues by adding additional coverage and benefits for existing customer base. Grew revenues by 100% within a two-year period without significant customer attrition. Managed three-month migration of POMS group from Honeywell-POMS Software Systems to Constellation. Relocated of POMS staff including Support, Professional Services Group, and Developers from Honeywell to Constellation sites. Developed 24/7 support coverage utilizing existing staff. Implemented remote access system and off-site paging to provide round the clock client support services.

HONEYWELL INTERNATIONAL -(Honeywell- POMS) Herndon, Virginia 12/1999 – 12/2012

Manager Project Engineering

Lead application-engineering staff providing technical leadership, mentoring, resource scheduling and budgeting. POMS product subject matter expertise and principal engineer on billable projects.

Achievements:

Managed the development new web-based interface (Microsoft.net platform) to replace old client/server software product technology Utilized existing development funds to hire 30 contractors to develop the new product functionality. Maintained POMS product subject matter expertise after company outsourced engineering services to India. Established billable roles within the Product Support Group to retain experienced engineers to maintain product engineering continuity and knowledge. Saved six skilled engineers within the PSG to maintain product support.

POMS CORPORATION Herndon, Virginia 5/1988 – 12/1999

Development consortium of Fortune 100 regulated manufacturing companies.

Principal Consultant

Directed electronic batch record systems and SCADA infrastructure design and integration. Provided feature integration for weighing scales, barcoding and label printing. Visited customer sites and served as subject matter expert to resolve POMS systems issues and provide customer support.

Achievements:

Integrated manual Quality and SCADA systems into electronic batch record systems. Developed product enhancements that required eliminating manual entries and double signatures for validation. Reduced customer cost by simplifying validation process and allowing devices to automatically capture and record barcode information. Introduced POMS Device Interface Source Discrimination feature streamlining QA procedures. Served as subject matter expert for customer FDA audits. Successfully validated systems for electronic signature implementation of MES.

Additional Experience:

Senior Software Engineer, CENTEC Corporation, Reston, Virginia

Manager Product Development, CENTEC Corporation, Reston, Virginia

Software Engineer, CENTEC Corporation, Reston, Virginia

Systems Supervisor, George Mason University, Fairfax, Virginia

EDUCATION

Web Development Immersive (Boot Camp), General Assembly, Washington DC

Master of Computer Science Studies, George Mason University, Fairfax, Virginia

Bachelor of Science in Biology, James Madison University, Harrisonburg, Virginia

CERTIFICATIONS

cGMP Training, Six Sigma Green Belt

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