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Worked as Customer Service Executive

Location:
Thiruvananthapuram, Kerala, 695001, India
Posted:
January 16, 2017

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Career Objective:

I would like to commit my individual capabilities, knowledge base and efforts for the organization’s process & system development, growth and expansion; thereby improving and enhancing my personal corporate knowhow to serve as a contribution for the organization and personal learning.

Educational Qualifications:

Qualification

Board/University

Year of Passing

Percentage/ CGPA

MBA (HR, Marketing)

Loyola Institute of Technology & Science (Anna University)

2011

6.7 CGPA

Bachelor of Business Management

Amrita Vishwa Vidyapeetham – Amrita University (Deemed)

2009

5.7 CGPA

12th

Kerala State Education Board

March 2006

60%

10th

Kerala State Education Board

March 2004

50%

Work Experience:

Worked as CSE in Passport Seva Kendra (CMC) form September 2011 –September 2015

Projects Undertaken:

A study on Employee Motivation at Travancore Titanium Products Limited, Trivandrum.

A study about the Organizational Culture of Kerala State Electricity Board, Trivandrum.

Workshops Attended:

Interactive session by Mr. Jay Mishra, Professor in Charge, Amrita School of Business, Ettimadai on Product Development & Promotional Strategies.

Session by Mr. Micheal Cooley (Harvard University), on Leadership skills.

Achievements/Personal Accomplishment:

Participated in Business Skills Development Program conducted by the Government of India in association with Amrita Vishwa Vidyapeetham.

Attended PageMaker training conducted by Government of India with First class.

Successfully completed MS-Office with A grade.

Organized Diwali Mela with regard to Diwali Celebrations at the Amrita University, aiming for generation of funds for charity.

.

Skills:

Technical Skills – Good at Microsoft Word, PowerPoint, Internet, Email.

Communication Skills - Good interpersonal communication skills.

Personal Skills – Creative, Empathetic and Energetic while involved in projects.

Functional Skills – Coordination and other managerial attributes.

Hobbies/ Interest/ Other Activities:

Travel

Music

Gardening

Reading

Personal Details:

Full Name : NIMMI.N

Date of Birth : 29th August 1988

Current Address : NIMMI.N

D/O G.NARAYANAN NAIR

SWARASREE, MRA: 42-D, MUKKOLAKKAL,

MANACAUD(PO), TVM.

Permanent Address: NIMMI.N

D/O G. NARAYANAN NAIR

SIVAGANGA, POOVAMVILA

ANDOORKONAM (Via)

POTHENCODU, TVM.

Marital Status : Married

Languages known :

English

Read, Write, Speak

Malayalam

Read, Write, Speak

Hindi

Read

Tamil

Speak

Sanskrit

Understand

Japanese

Speak(Basics)

Declaration :

I confirm that all information presented here are true to the best of my knowledge.

Nimmi. N

Trivandrum



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