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Junior IT Security Analyst with SIEM & IAM Expertise
Columbus, OH
... ● Resolved application support issues for individual centers and global technical teams ● Conducted manual testing and provided structured feedback to the development team ● Trained and onboarded local support teams on systems and procedures - May 13
... ● Resolved application support issues for individual centers and global technical teams ● Conducted manual testing and provided structured feedback to the development team ● Trained and onboarded local support teams on systems and procedures - May 13
Dynamic Customer Service Specialist with Banking Experience
Ostrander, OH
... • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. • Processed customer transactions accurately and efficiently using point-of-sale systems. • Managed cash register, ensuring balanced drawers ... - May 13
... • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. • Processed customer transactions accurately and efficiently using point-of-sale systems. • Managed cash register, ensuring balanced drawers ... - May 13
Customer Support Leader with Escalation Expertise
Columbus, OH
... EXPERIENCE Customer Support Specialist / Operations Support – FanDuel (via SSG) Aug 2022 – Present • Handle complex customer issues across chat, email, and phone channels • Support escalations and ensure adherence to QA and compliance standards • ... - May 13
... EXPERIENCE Customer Support Specialist / Operations Support – FanDuel (via SSG) Aug 2022 – Present • Handle complex customer issues across chat, email, and phone channels • Support escalations and ensure adherence to QA and compliance standards • ... - May 13
Detail-Oriented Customer Service & Education Support
Columbus, OH
... • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction • Consistently developed a high level of product knowledge to effectively assist customers with their questions and ... - May 08
... • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction • Consistently developed a high level of product knowledge to effectively assist customers with their questions and ... - May 08
Customer-Centric Leader with 10+ Years Experience
Columbus, OH
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
Certified Scrum Master + Agility Lead Resume Title
Columbus, OH
... Removed impediments and blockers that hinder the team’s progress, proactively identifying, and resolving issues to maintain momentum. Making sure the sprint backlog is managed and ready with tasks and work items for next two sprints in advance. ... - May 05
... Removed impediments and blockers that hinder the team’s progress, proactively identifying, and resolving issues to maintain momentum. Making sure the sprint backlog is managed and ready with tasks and work items for next two sprints in advance. ... - May 05
Customer Service Specialist with 16 Years Experience
Reynoldsburg, OH
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05
Aspiring Cybersecurity Professional with Customer Service Expertise
Columbus, OH
... / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present) • Deliver excellent customer service and resolve issues efficiently • Handle high-volume cash and card transactions accurately • Train new employees on systems and procedures • ... - Apr 29
... / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present) • Deliver excellent customer service and resolve issues efficiently • Handle high-volume cash and card transactions accurately • Train new employees on systems and procedures • ... - Apr 29
Experienced Elementary Education Leader and Mentor
Columbus, OH
... Pioneered a sustainability project that educated students on environmental issues and solutions. Increased parental involvement in students' education by organizing regular communication and events. Collaborated with colleagues to integrate cross ... - Apr 28
... Pioneered a sustainability project that educated students on environmental issues and solutions. Increased parental involvement in students' education by organizing regular communication and events. Collaborated with colleagues to integrate cross ... - Apr 28
Dynamic Customer Service & Training Specialist
Columbus, OH
... Cashier and Customer Service McDonald's Cincinnati, OH May 2021 to December 2021 I provided professional and courteous customer service, resolving issues and answering questions promptly while accurately processing transactions and handled cash as I ... - Apr 28
... Cashier and Customer Service McDonald's Cincinnati, OH May 2021 to December 2021 I provided professional and courteous customer service, resolving issues and answering questions promptly while accurately processing transactions and handled cash as I ... - Apr 28